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March 2024 by Brad Withey
Our waitress was so awesome!
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March 2024 by Kas Shenandoah
The dine-in was the best. Food was great. Fresh breadsticks are the best. Missed being able to eat inside. Instead of taking food home where it gets cold on the drive.
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March 2024 by Kenyetta Pope
My pizza was cold and dry and i order cheesesteaks, they sent me breadsticks, and the breadsticks was hard and burnt I wasn’t satisfying at
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February 2024 by Bl0winSm0ke228
I just had to leave a review.. Sunday Feb. 11th I tried placing an online order with East Syracuse Pizza Hut and I had several issues, my order would not go through for some reason. I tried at least 7 times over & over it kept saying, there was a problem with my order and it did not go through try again later! So I gave up! I fixed dinner and as I was eating a text came through and said, your Door Dash order will be there shortly!? I don't use Door Dash so, it was Pizza Hut. The guy was lost and called to see where I'm at! When the food came everything was opened meaning, the two Alfredos had no top or lid cover, all the boxes where open! My Cinnamon Sticks were in the same box with my cheese bread!? I'm OCD with cleanliness or anyone touching my food or anything else so, I definitely did not trust that and was worried about it!! I called and complained that the order wasn't suppose to have gone through, I told her! And I complained about the fact that I don't use Door Dash cause, I be worried about my food. She explained they were really busy (Super Bowl Sunday) and had to get a few Door Dash drivers to help and that my order was one of the orders that they used Door Dash for. Then she said she'll let me talk to the manager! She got back on the phone and said all the manager could do is refund me, I told her I appreciate that and I thanked her! I said are you gonna send someone back to get the stuff she said, no they can't take food back she told me don't worry about it!! I felt so bad cause my food total was $74.47 and they had no hesitation or nothing!! Wow!! Kudos to that manager and the lady I talked to, I was refunded instantly without a battle or mistreatment!! Thank you guys for you understanding, you give excellent service in general. I really felt it was unfair that I got to keep the food though. I apologize deeply for that!! Honestly, the Door Dash part was the worse part. Especially with all the boxes open and they have access to other people's food, that's a bit scary I must say!! I give you guys a great review cause your service was amazing, thanks again!!❤❤
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January 2024 by Joseph Leonard
Great staff. The restaurant manager Bob is amazing. Would definitely recommend not just eating here but working here as well!
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January 2024 by susan everspaugh
I get my nails done then I come to this location to get bread sticks. I didn’t let them know I was gonna sit for a minute to eat and the lady at the front desk was rude and said make sure next time you let us know you’re eating here.
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January 2024 by Ami Kaur
Rude and unpleasant staffUnthankfulParking: Good
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January 2024 by Kurt Widrick
Great service, quick food preparation, and can't beat the price for a family outing. Kids love the pizza!
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January 2024 by Sarah Schultz
Parking: The parking lot is riddled with pot hole I nearly bottom out trying to get out.
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January 2024 by DEBORAH SABIN
Parking: Lots of room.
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December 2023 by C G
Hot, Ready, and Courteous Service. Thank you so much!!!
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December 2023 by jazen kurk
this place is ghetto , earlier on today i had ordered a large pizza with two toppings " sausage and pineapple " in the special instructions on doordash i stated " half and half toppings " clearly meaning i wanted the sausage and pineapple on different sides, why did i open my pizza box to Not Only see my toppings on One side of the damn pizza only ( left side ) and plain cheese on the other side , The Pizza Was Not Even sliced ?!7? This is pure ghettoness, mind you it gets worse , while i was on the phone with a very kinda server one of the cooks dared told me he definitely cut me pizza as if i had the audacity to lie on a worker who only makes minimum wage ? if not Barely even. I cannot make any of this up i should literally sue for emotional distress and the inconvenience, i spent 30 dollars in the pizza and they didn't even have the courtesy to make me a new one? I just left baltimore thinking i left the ghetto, i honestly had to ask myself , am i back in the ghetto? Isn't this supposed to be high class syracuse ny? something needs to change . fire that cook immediately dare he make another mistake to a poor unfortunate customer yet again.
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December 2023 by Gabriel Beltran
Being a pizza guy, I loved it. Service was good. Love the lunch deal.
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December 2023 by kristen pikarsky
Don’t do Pizza Hut very often but wow service was excellent!!! Food was done on time when I picked it up it was hot fresh and very very good.
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November 2023 by Midnight Manager
I love this location and the staff is always fast and pleasant! ?
