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March 2024 by Greg Cundiff
I really need to know why the Smith machines are so close to the wall and why there is only six benches between the four Smith machines and all those Dumbbells. Please add more benches so I can add more stars.
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March 2024 by ash Cabrera
Very nice gym and staff, the only problem with this gym is the manager. She can be very rude and seems to not like some guests for no reason at all. Other than that the rest of the staff are great and friendly.
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March 2024 by David Lockwood
I don't have time to push back the time I come into the gym everyday to satisfy nanny state New York State. What's the difference between 22 hours and 24 hours. When it comes to tanning, really. I'm almost 52 years old, I think I'm old enough to make my own decisions by now. What's next monitoring the amount of time we spend in the sun. Tax us for how much time we spend in the sun. Charge us with neglect for letting our child play outside for more than 10 minutes on a sunny day. Abuse if we don't personally lube them up with sunscreen till they're 21 before they go outside.
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March 2024 by Jeff Yeldon
Shower has been broken for three months nothing but cold water!! every time I try to call I get hung up on!!
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March 2024 by Kendra Gladle (Work)
The people who work here are so helpful and friendly. The place is clean and the comfortable feeling is great. I wasn't 6 excited to join and go alone, but here we are. I like it
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November 2023 by Mike Hughes
Nice, large, well maintained equipment. Not a five star because of high worker turnover and not the cleanest locker room.
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October 2023 by Bridget Kiniry-Kurak
Today I was so impressed by Trinity, who was working at the front desk. She said “Hi” and “Have a great workout” and “Good bye have a nice night” to every single person coming and going. It was great to be welcomed but it was even better to be acknowledged as you walked out.
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October 2023 by Nic K
Impressed. Ben at the front desk was incredibly helpful, positive, friendly and knowledgeable. We will be back!Hydro massage is amazingRed light therapy is a bonusClean facilitiesLove the app and how it lets you know when it's busy/not as busyUse membership nationwide and guest pass options
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October 2023 by Crystal Holt
I’m a new member at planet fitness and I’m really impressed. Very clean gym, very chill environment. I love the 30 minute express work out and hydro massage. Shout out to Ben from the front desk—he took time to give me a tour and show me how to use the rowing machine. Ben was really helpful and encouraging. He even checked in after my workout to see how everything went. Thanks for all your help, Ben!!
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October 2023 by Jim Holt
Checked out Planet Fitness this morning in Dewitt! Super impressed! Got a very helpful tour / walkthrough by Bryan! He was very friendly and informative. Facilities are clean and the environment was super chill and relaxed!
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October 2023 by carl rucker
Cancelled membership but manager lied and said she never received notification of my cancellation request. Then she lied again and said she called me with steps to cancel. She never called and through subsequent attempts to resolve the issue never returned my calls and refused to speak to me. Horrible customer service and will definitely contact corporate to file a complaint.
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October 2023 by Francis D Cary
Been a member here for over 15 years, the current management staff is A1, the club is more clean than it has ever been, if there was hot water in the showers I'd give it 5 stars.
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July 2023 by Melanie Allen
Staff is 5 star, cleanliness is 5 star, equipment 4.5 stars, over all functions 5 star even when busy, tanning rooms 5 star. Better system with 30 minute work out area is needed to prevent machine hogging.Purple tootsie rolls needed again too....Not being able to keep a locker SUCKS. It's my biggest complaint and makes every trip to the gym more cumbersome. I'd be willing to register my locker and even be willing to pay rental fee to be able to keep my needed items there, instead of having to tote a bag in order to go. It would even increase my trips to the gym if I didn't have to worry about having my gym bag with me to go.
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July 2023 by michele fenton
Always an enthusiastic greeting early in the morning by staff, specifically Bryan W. Clean equipment and hot showers. Get more value, then what I expected with the low monthly club fee.
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July 2023 by Wattley Kearse
Alot of good people getting healthy clean and great staff
