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November 2023 by Pell Hill
Old school neighborhood music store that treats you like a friend rather than a customer…I promise, no question is too dumb and you will 100% get an honest answer…I was referred by a friend, but now that I know they are there, I will no longer stress about changing or breaking my strings or anything that I was too unsure to ask…
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October 2023 by Brian Aderer
Looked like a nice place from outside. Unfortunately, I wasn't able to go in even though I was there during posted business hours because they were closed.
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August 2023 by Taylor Watson
Great place for quick and affordable guitar repairs. My go-to in Westchester.
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March 2023 by Ron Arancio
This place has been around since the beginning of time ..That pretty much sums it up !!!! You can get pretty much anything for your musical needs, rentals to purchase...
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February 2023 by Franklin Kelly
Yesterday was my first visit to Eastchester Music Center, and it was absolutely a delightful experience, one of the best I have ever had in visiting a music store. I knew of Anthony's reputation as a good person to work with and, especially, that he was a top dealer of Knaggs guitars. I was in New York over the weekend, and decided to drive back home (Washington DC) via the store (not actually "on the way," but definitely worth the extra time). I had my eye on a gorgeous Kenai Quilt that Anthony got in just recently, and obviously having the chance to see it and play it was, of course, far better than doing an internet deal. Anthony had the guitar ready and waiting for me when I got there, let me take my time with it, and also with another Kenai that I wanted to compare to it. When I was ready to proceed, Anthony was straight up and fair in working with me (we had had some preliminary discussion about price, etc. via email beforehand, and he stayed true to what we had tentatively agreed on should I wish to make the purchase).Throughout everything, Anthony was friendly, patient (no pressure), and just plain enjoyable to talk to. It was also a real pleasure to see the fantastic selection of Knaggs guitars Anthony had in stock and talk to him generally about them and about what Joe Knaggs has accomplished and is doing.It is also worth mentioning that my wife was with me, and she was also treated very well, not just ignored because she wasn't the potential customer...(and Anthony gave her a nice Eastchester Music Center/KnaggsGuy t-shirt too!).A final word about the photography of the Knaggs guitars on the website. We all know how internet commerce has become central to buying and selling virtually everything, including guitars. Photos are important, obviously, and one would ideally like to be able to count on those to be accurate in representing any individual instrument. The photos on Anthony's website are truly superb--the guitars look good, but what you see is true to how they look in person. In the case of the guitar I acquired, the color of the top and the depth and movement of the figure in the quilting are especially rich and complex, and the photos not only captured that, they did it with fidelity to the real thing. The photographer happen to stop in while I was there, saw me with the guitar and mentioned that he had shot it--I told him that his photographs were right up there with the very best I have ever seen online, and that they were important to me in making the decision to go the Eastchester and see the guitars in person.I am happy to write this review and express my satisfaction and happiness with everything about my experience at Eastchester Music Center.
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February 2023 by Chris Stevens
Great buying experience with The New York Knaggs Guy! Guitar packed and shipped within a few hours with new strings and a great set up! Looking forward to shopping again!
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February 2023 by BryanB
If you are looking for a Knaggs Guitar then Eastchester Music Center is the place! They get some of Knaggs Guitar’s top picks with absolutely gorgeous finishes.
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January 2023 by Melissa Ruff
This is our third year of renting instruments from them for my two boys. First year we rented a trumpet and the next two we rented a trombone and an alto sax. Wouldn't go anywhere else, fantastic service, nice guys.
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December 2022 by Patricia Olsian
I bought a guitar and there was a problem with the neck size it is like a ball bat. Never disclosed it was abnormal fat. Anthony said no refund or exchange I will never do business with you
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November 2022 by Nathan Weber
Great place to shop for a guitar. My son tried out a dozen different guitars, all price ranges, and picked the one he said felt best in his hands. No pressure, happy to answer questions, and then put together a great package. We will be back as my other sons build out their musical interests.
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November 2022 by Josephine Erickson
Today 11/5 I went to Eastchester Music Center to purchase my Grandson a Clarinet for School. Anthony and Tony greeted Us with Smiles were very Friendly. Anthony sold Us a Clarinet for a very reasonable price, also including 1 year free maintenance, a package of Reeds, extra wax and a cleaning cloth.It’s Wonderful to be able to shop in our Eastchester Community. I recommend Eastchester Music Center where your treated Well !!Thank You Anthony
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November 2022 by Stephen Mihalchik
Stopped in to have my daughters violin strings fixed and tuned. Amazing staff. So welcoming and knowledgeable. Definitely will be back. Thanks!
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July 2022 by Mike Swanson
I just purchased a new high end guitar from Eastchester, and all I can say is that the whole process was absolutely professionally amazing. Buy from this company and you will not be disappointed.
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July 2022 by Vitaliy
I called the store to confirm condition of the guitar before making a trip. Anthony described it as "near mint". During the same call we agreed on the price. Upon arrival and examination of the instrument I discovered a few problems with it: a crack in the bridge and misaligned neck (the bass strings are at the edge of the fretboard while treble strings have more space than needed). When the above-mentioned was pointed out Anthony stormed out and accussed me in trying to renegotiate.To some up my experience:1. Very misleading desciption of the condition of the instrument.2. Poor communication people skills/customer service.No business from me.
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June 2022 by Joanne Rupar
Anthony is awesome and he has a great selection of amazing guitars. Very helpful when we were selecting a guitar for my son. My son was able to take his time, playing different guitars in order to choose the one he wanted and perfect for him. We were not rushed at all. Fast turnaround for repairs as well. Great customer service!
