Columbia Self Storage in Ellenville, NY offers a convenient and reliable storage solution for local residents. The facility features 24/7 access, allowing customers to visit their units whenever needed. For added convenience, the storage units are ground floor and drive-up accessible, making it easy to load and unload items, especially for heavy or delicate belongings. The staff at Columbia Self Storage, particularly Patty Mathews, have been praised for their exceptional customer service. Patty is described as one of the kindest and most supportive business professionals, always ensuring effective communication and a positive experience for her clients. She has gone above and beyond to accommodate customers, even during challenging situations, and has earned the trust and appreciation of the community. Customers have consistently highlighted the cleanliness and safety of the storage units, as well as the facility's close proximity to various locations, making it easily accessible for many. Overall, Columbia Self Storage has earned a reputation for its commitment to customer satisfaction, well-maintained premises, and the friendly and efficient service provided by its staff.
Very clean easy and convenient. Returns my calls (during business hours) promptly. Courteous customer service!
April 2026
They were so friendly. No issue with anything. Property was clean and organized. Ty
April 2026
Patty was fantastic. She seems to be the only one running a storage unit that actually answers the phone or calls you back. She helped me pick the best unit quickly and easily. She had me set up to go within 15 minutes. This has been my best storage rental experience to date!
