For a branch that seldomly has more than two customers in the building at the same time I fail to understand the logic in having all their phone calls diverted to daggone Jericho NY. For the 21 minutes I stayed in queue I could have walked to the branch itself and gotten a bite on the way home faster. Poor customer service... read full comment
May 2022
They started closing on Saturdays. What's the point having your bank in your neighborhood. If you can't get to your account on weekend. ?
September 2017
The staff is nice, but have messed up my account more than once. Their after hours customer service is terrible! I am only with this bank because with auto pay etc it is such a hassle to change banks.
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
