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August 2023 by Ashley Hellwig
Just got my truck back, and it looks brand new again after a run in with a deer. Carmasters was easy to work with and the staff was super friendly and helpful. This is my 2nd time using them, and I've been beyond pleased with both experiences. Highly recommend, will not ever have collision work done elsewhere.
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August 2023 by Adam Crown Victoria Car repair help and tips
Great shop. The people are friendly and very talented. I deliver here for Sherwin Williams and always see quality work.
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April 2023 by Monteé Zin
Worst Owner Ive Ever Dealt With Got Arrested Car Was Towed Friday After Hours This Money Hungry Miserable Man Charges $400 For Over Weekend’s Holding. After Pleading Still Said Welp Have To Pay. Hope Is Karma Comes Back 10x’s. Don’t See This Dump Lasting Long.Service: Car towing
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April 2023 by Geoff E.
When I had an accident, I called a few other shops to get an estimate. Two shops that I called were booked or didn't answer the phone. Not helpful. I didn't want to wait weeks and weeks to get the repair completed.Carmasters is nearby so I called them and got service from a first class shop.I asked Carmasters to do what they could NOT to total my car. They worked with my insurance and returned the car to me in 3 weeks just as good as new.It's not often anyone gets in an accident, I can say Carmasters when above and beyond what I expected.
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March 2023 by Ken V.
Kevin and crew did an excellent job. We were so impressed when we arrived to pick the car up. It was just beautiful! Thank you very much!!
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October 2022 by Nick Zak
I'm very particular on collision work and will say the work quality here is average. We had to leave our car for rework after finding some poorly slapped together stuff. Even after the rework the car wasn't perfect but how hard can you push someone to do a good job? I'll be going elsewhere next time.
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October 2022 by J D
I go here every year to get my car undercoated. I had to get my muffler replaced and the muffler place said that it was the best car they had seen for the age it was and how good the underbody was taken care of.
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September 2022 by Tammy Kosnikowski
Wonderful family owned business. Great customer service and they did a great job repairing my car. The best part was they offered me a loaner car to use for the 10 days they had my car. When I picked my car up it was freshly detailed and looked great. I would highly recommend!Service: Body & Trim
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August 2022 by Jeff McCaskey
Took 5 vehicles in for BodyGuard oil rust treatment.Terrible quality job, missed more areas than was treated. Took one of the cars back to complain, the owner lightly misted oil behind the bumper and walked away.The shop was empty, no employees, no collision vehicles, nothing being worked on.Complete rip off, taking all 5 vehicles to another company and paying someone over again.They appear to be going out of business.
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July 2022 by T.J. Mcguire
They painted a door on my six year old Rav4. Very good color match and blending. Reasonable price. Pleasant customer service staff. In and out in 2 days as planned. Well done.Service: Body & Trim
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August 2021 by Susan Turcotte
Kevin and his crew are crazy talented. My windshield and body work was completed beautifully. My vehicle was clean inside and out when I picked it up and it was completed when they said it would be. They handled everything with the insurance company so I didn't have to. They did it all!Services: Body & Trim
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July 2021 by Brian Tabz
Best in the business. From start to finish I would 100% recommend
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April 2021 by Jesse Molik
Got in a bad accident on Christmas Day 2018. They weren’t my initial tow from the accident but they picked up the car from the shop the tow driver took it to as the default and brought it to their shop. The did all the leg work for me working with the insurance company and got me through the process very seamlessly. Getting the car back it was better than new! The paint match was perfect and all in all, just a great experience. The people are A+, extremely considerate and very helpful. Thanks for the great experience!Services: Steering/Suspension
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April 2021 by Jeffrey Lovetro
Quick and efficient. Will always use them.
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February 2021 by Brian Morrison
The workers were actually really nice to deal with and they helped out a lot but the reason for the one star review was pricing. I was involved in an accident in Depew and the police wouldn't let me call my roadside assistance tow from GEICO or let me pull my vehicle back into the driveway I came from which was less than 5 feet behind my car. They got upset when I suggested to call my own driver. The tow truck driver for carmasters was actually professional and courteous though. There was no debris to clean up from the accident scene and my car was still able to run and drive on it's own. I was charged close to $400 for a tow that was literally 0.2 miles from the accident scene. Meanwhile the other driver drove his totalled car away to nearest collision shop (Licatas collision) where my car was being towed to with no hassle from police. Little did I know, he worked there and works with the workers from carmasters. In my honest opinion from my experience, the police department has a side deal going on with the local collision shops in that town so that you have to pay whatever they want to charge you for any type of accident big or small. Make sure you take out all of your belongings and take your plates off the car at the scene before they tow it away because I had to go through financial hell before they would release my belongings to me.
