Delacy Ford Collision is a highly recommended auto body shop known for its quality work and excellent customer service. Customers appreciate the professionalism and honesty of staff members like Kimo, Rachel, and Jeff, who handle repairs with care and attention to detail. The shop is capable of repairing various damages, including rear-end collisions, deer strikes, and other accidents, restoring vehicles to their original condition. The work is consistently praised for its fit and finish, making vehicles look as if they never had any damage. Customers also highlight the spotless interior cleaning service, which adds a special touch to the overall experience. Despite supply chain issues that can delay repairs, the staff keeps customers well-informed and provides courtesy vehicles to ease the process. The team’s proactive communication, responsiveness, and dedication to quality make the experience smooth and trustworthy. Many customers also mention that the shop handles insurance claims efficiently and takes care of rental arrangements. Overall, Delacy Ford Collision is recognized for its reliable, honest, and professional service, making it a top choice for vehicle repairs, regardless of the make or model.
I cannot express how pleased the work that Kimo and Jeff did on my 2024 Edge. Previous damage was corrected and a new door check was installed. The fit and finish was fantastic! Whether you drive a Ford or any other make, I highly recommend DeLacy Ford Collision for your service! Thank you!
March 2024
Warm and welcoming office. Kimo and Rachael are helpful and professional. A+
February 2024
Did a very nice job ! The inside of the cab was spotless! I have a Samoyed and I didn't think it could ever be like new clean ! And the deer damage was done right! Thanks!