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September 2023 by Kathie Belz
Thank you so much for the attention you gave my husband today while he was in your store. He had a medical emergency and the guy at the counter went above and beyond to make sure he was OK. Even walked his purchase to the car for him. So blessed to have a local store that cared so much.
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February 2023 by Ralph Williams
Great customer service. No pressure sales.
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January 2023 by Ronald Karn
They had what I was looking for...Spyder RT. Joel was very helpful in answering all my questions.
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January 2023 by kathy biedrzycki
Amazing. Came out and fixed it. Great communication. Highly recommend him
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September 2022 by Eric Sauers
I’ve been going to Ken’s Several years. I’ve bought a four wheeler, Chainsaw and power washer from them all with in the past four years. The service has always been good up until today. I dropped several chains off over a week ago to get sharpened and was told it shouldn’t be a problem getting them done by this weekend when I needed them. I called today and was told they weren’t done yet and they could get to them tomorrow. It’s obvious someone forgot about them until I called today. Problem is I needed them for a job this weekend. I bought two new chains for my saws so I could get the work done this weekend. 70 bucks I didn’t plan on spending. A simple apology along the lines of we’re so sorry we forgot about the work order would have gone a long way. Nothing of the sort was offered. A disappointing experience from one of the few places, over the years, who has had quality customer service.
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August 2022 by Jack Pierce
I share a different perspective with this review as I deliver the side by sides they sell but, from my perspective, everyone there is very friendly and always happy to help with the delivery process. This is definitely one dealer I am happy to deliver to when it's time to go again.
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June 2022 by Chris G
Top notch customer service, very helpful staff. Highly recommend Ken's and will be buying from them again. Largest Can-am dealer in the area. 5 stars well deserved.
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June 2022 by Cure Meister
Searching for a Husqvarna lawn tractor at Ken's. Had the exact model I wanted but at a higher price than 2 other local Husqvarna dealers. On a $3000 tractor Ken's was $200 more than his local competitors. Friendly service but high prices.
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June 2022 by Bob Marth
Very friendly staff, nice showroom. Wide selection of all your needs for landscaping. A bonus they have both a parts and service Sept on location too
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May 2022 by Walter W.
Sales personnel were nice but their pricing is a little steep. They were almost $200 more on a $3000 Husqvarna mower as compared to 2 other local Husky dealers. Yes, for the same machine. Shop around if you can for a better deal. Also Ken's pickup and delivery rates are higher than the other dealers. Unfortunately in today's market if you need a machine now, you may get stuck paying Ken's premium price.
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May 2022 by Mark Fleetwood
Brought equipment in for service, let ya know how it goes when picked up.
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February 2022 by Paul Q.
Purchased a replacement hydraulic motor for my lawn machine, about $950. Installed it and found that it did not work. Took the rear cover off the unit and found obviously broken parts. Went back to Ken's Service, was informed that since I opened up the unit, Husquvarna would not replace it as I "voided the warranty" by opening it. In their generosity, they offered a $50 discount on a replacement. I think that they should have gone to bat for me more aggressively, really dissatisfied.
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September 2021 by Joseph Tulumello
Dropped off some equipment to be repaired, waiting to hear from them, review will be updated when I get the bill for said repairs. But it's impressive in size and cleanliness.Got equipment back it was very fairly priced staff is friendly and professional, very down to earth, the work performed was excellent. Did I say it was reasonably priced. I highly recommend this business.
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August 2021 by Robert S.
I had my Stihl grass trimmer at another dealer for a minor repair since June 15 . I picked it up today and called Ken's . They said bring it in and we will look at it. I think Tom was the service man . He fixed it within 20 minutes for $30.00 . They created a new loyal customer
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July 2021 by Ned G
Great people and great to talk to. Picked up my Spyder from a tune up.
