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November 2023 by Brianna Daniel
I went here recently and I did not enjoy my experience. I was not greeted and when filling up the bear I was not asked how do I want it stuffed. After, waiting for almost 10 minutes to check out, I had to go get someone to check me out. I did not enjoy my experience unfortunately.
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November 2023 by nicole. s
The employee told me that they normally don't take returns of online purchases and would only give me store credit for the item. When I called customer service I was told that is NOT the case and that all stores accept online purchase returns.The whole experience was a complete waste of my time and now I need to spend more time going back to the store to debate this with the employees or going to the post office to make my return.
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September 2023 by Saba Saifi
No one picked up my call, the ring just kept going through?
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August 2023 by Mike Bach
First-time experience with BAB Workshop. I would recommend this little open booth-looking shop. Very nice and neat. The only thing was that the shop may not have all the necessary items for a bear that you are trying to build. For example; cast and wheelchair or a sling may not be available or other items like t-shirts or shoes. But overall, my personal experience with the was positive.The staff was super nice and helpful to choose items for a daddy ☺️.They have fun items like a beating heart?, a scents of all sorts, voice recording, songs, themes, and so on.
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June 2023 by Elizabeth Pawaroo
Staff is very friendly and helpful. This is a small store, so there are limited options on some of the products for creating your bear. Still a very good experience.
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May 2023 by Karen S.
CANCEL BUILD A BEAR NOW. I recently took one of 20 boo boo grand children bears for there birthday. Everything was fine until the SATANIC ritual of stuffing the bear. My poor boo boo bear started have a mental breakdown in the middle of the mall after experiencing this hellish thing. He seemed like he was taken over and ran all the way home (he's 4) he hasn't came out of his room and I haven't been able to get it open. At night I hear devilish screams and loud banging noises. Cancel build a bear. Save my boo boo bear.
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April 2023 by Lade O.
This location is closed even though it is advertised as being open.
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February 2023 by J C.
Great memorable experience for my little sis. You get to custom build your own teddy bear from start to finish. The girl workers make it a great experience - friendly like a teddy bear. Bit costly though if you add on a lot of extra clothes/ accessories over 50$. I liked how there was bear stuffing machine and they put it in.
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February 2023 by Jonathan G
small store I expected a big one since it's in the mall. not to many options because of that. and I was unaware that the voice customization would be so low. but my little girl loved her teddy bear and that's really what matters
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February 2023 by Sherly Hernandez
I LOVE IT HERE!!! Brianna THANK YOU SO MUCH THAT GIRL DESERVES A RAISE SHE WAS SO KIND AND PATIENT EVEN IF SHE HAS A LINE SHE TREATS EVERYONE WITH RESPECT AND TAKES HER TIME WITH EACH BEAR ❤️Thank you for an amazing experience!!
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January 2023 by Anusha Mahin
Great staff, but not so great of a collection. There was minimal bears to choose from with few clothing options, though the staff was very friendly and interactive. Overall, it’s an okay store. Going to the stores in Manhattan would be a better option, though
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October 2022 by Andrea Collantes
Hey guys, just letting you guys know we are a concourse☺️☺️☺️❤️❤️❤️ we provide same experiences as big stores and we hope to put a smile on your face every dayyyy!!! Hope to see you guys soon
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September 2022 by Alvin
I went there on the 6 of September yesterday and I would like to say how amazing the workers are and it was so fun trying to make my bear but one sad problem is how they didn’t have stitch.
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July 2022 by Jacqueline Salazar
Do not go here. They are lazy. The want to sell you the bear of display. You come here with your kids for them to have a nice experience. But they do not care they just want to make sales they tell you I just made this bear take this one we are closing right now we cannot make one. 0 stars !!! Do not come here
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June 2022 by Miguel Navedo
I brought my son here as a surprise for his birthday. It is 11:06am and build a bear is still closed. Surprise Ruined!
