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January 2024 by Y Argen
Building is nice but service is so bad. Ria is the one who talk to me with a rude voice and word always every time I came here they look down of customers. I hate this. We not gonna get service from this location again?????
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January 2024 by nyima tsering
I was told to wait 25 to 30 mins , no help so far it’s been more than 2 and half hours…
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November 2023 by James David
Workers at this branch think they can park all over the parking lot with no regard for the customers. I had to wait OVER ONE HOUR, continuously complaining at the greeter, as well as the manager. They told me "well, you shouldn't have parked there". This parking lot is for customers, not workers. I have never dealt with a more disrespectful lot of employees in my life. Will take my business elsewhere.
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November 2023 by M. Faith
ATM Closed -__-20 Mins of My Time To Get To A Closed Door ATM
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August 2023 by Nani
They always give me a problem cashing my check !! Very rude tellers! Last time coming here !
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June 2023 by Isadora Martinez
Wonderful, wonderful experience with Bella opening a business account. God bless you, you’re an angel and very knowledgeable.I went with an appointment for 12:30 pm with a young lady, they tried to have me come at 1, but the branch Manager Ray called me and sat me with Bella at 12:35 pm.I’m so grateful, Bella was able to take care of me, she’s careful, knowledgeable and very personable!! By far the best experience I’ve had in a bank. I highly recommend opening your accounts with Bella Genao.
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June 2023 by Christa Dis
I was here so many time. The agent is very helpful. But one a host so mean (a lady with tomboy look).
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May 2023 by N
Super long wait, had to wait 1 hour for my appointment. The bank advisors take their time talking with colleagues while customers lineup in the waiting area. Avoid this branch if you can.
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April 2023 by Naing
Super long wait, had to wait 1 hour for my appointment. The bank advisors take their time talking with colleagues while customers lineup in the waiting area. Avoid this branch if you can.
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April 2023 by Rara L.
No one is picking up calls
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December 2022 by Ashley Nguyen
Be careful, there’s scammers at this location who try to make you deposit checks and withdraw money for them. The security guard is aware and doesn’t do anything.
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December 2022 by Kevin Yu
Card reader outside doesn’t work, can’t even get in at night. And there’s shady people outside asking to deposit checks for them. Beware theyre scammers
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November 2022 by Crystal Lebron
This is one of the best Chase bank's located in the queens area. The branch manager Ray was super helpful along with the tellers as well.
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November 2022 by Myles Green
Be careful, there’s scammers at this location who try to make you deposit checks and withdraw money for them. The security guard is aware and doesn’t do anything.
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November 2022 by Harry Randolph
When you are a customer for over 20 years, things can go wrong sometimes. But at this location they helped.
