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October 2023 by Ryan Chen
JC penny optical is superb and outstanding in terms of customer service and attending you! The manager David is extremely welcoming and helpful, answering all questions that you have and makes sure to give you all details and disclosures on discounts and deals. 10/10 would recommend and coming back again!
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January 2022 by luis h.
I was referred to this location and they have the best customer service from all the optical stores l have been to. The staff was really friendly and helpful, the manager Milana suggested me frames and type of lenses that will be good for my everyday routine. The frame is really stylish and the price for the frames and lenses really cheap and really good quality of lenses, definitely the lowest in the market. The doctor was also really good he was so careful during the eye examination and made sure to give me suggestions on how to protect my vision. Definitely recommend to anyone!!!!!
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October 2021 by Katy R.
My twins have very high prescribe and glasses for them very expensive. milena always recommend great lens option for them and give the best deal and discount on kids glasses. Milena very nice. 10/10 this place
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February 2021 by Elyse J.
I love the eye doctor here. She's really sweet and does a very in depth exam. They have a nice selection not huge. The only reason why I gave 3 stars are the 2 guys that work there. They aren't very friendly and just stare at you like you have 3 heads before they approach you. They really need to reconsider their job in customer service
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October 2019 by Roxanna Santana
The doctor is professional and courteous. Great service.
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April 2019 by Samira Mostafa
I got my glasses for Jcpenney optical about two months ago and they broke. When I got home with the glasses my friend noticed a crack on the side. So I when back to ask if they can fix it and they said they have to charge $25 to fix it. So I said I will think about it. I already paid $169 for the glasses and I've to pay $25 again I wasn't okay with that. The staff is very rude and they weren't understanding. I don't think it's fair that they would charge me extra $25 for a minor repair. It's been two months and now my glasses are broken. I'm so disappointed with the service.
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March 2019 by Christine Hawkins
I love shopping here!
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January 2019 by Cindy D.
Great staff! Great Dr! Nice selection - no long wait time. Great prices. Milana and Dr Linda were extremely professional. Weekend Dr hours helped.
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December 2018 by Jae .
Always jam packed and Samuel Riveras wife twerk show wasnt even worth it cheap skankk
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June 2018 by R C
I have been using Jcpenney optical services for the last 3 years and am happy with their service. Never had an issue or any delays in receiving my contacts or eye glasses. Doctor is beyond excellent and very good. Staff is on point and helpful. Prices are fair and now they take insurance which is great.
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December 2016 by Maurice Watsonâ„¢
Better Layout And More Organized Than The Manhattan Mall Store
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October 2016 by Thelma Onabanjo
Great sales
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May 2016 by Caitlin Harris
Good selection of glasses. First time recieving the glasses was horrible. Employee doesn't know how to fit glasses to your face. The glasses themselves came chipped around the edges and one arm wasn't fixed properly. . Sent them back to be fixed and this time when I got home I noticed that the lenses had circular scratches in the center. Took me a week to get back and I guess because I had them for a few days the lady tried to blame me for the scratches, saying I cleaned them incorrectly. I corrected her and now I'm getting a THIRD pair. Right before walking away she tried to tell me how this happens when you don't clean teflon glasses properly, like this was clearly my fault and she didn't believe me. We'll see if the third pair is finally worth my $500. After this I WON'T be coming back. The quality of glasses the company provides is horrendous.
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January 2016 by Darren Dustin
Síºper buenísimos precios
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September 2014 by Samuel Rivera
Seeing my beautiful wife work it :)