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March 2024 by tenzin topden
Customer service was bad .. who ever was working today needs to be a professional ..
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February 2024 by Melany velasquez
Terrible service, the employees don't even greet you, they only talk to each other and don't care about selling :( I prefer to buy online
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May 2023 by Motivation Domination
Store hours dont match time store closes..... been there 3 times this week and their inside hanging out and saying store is closed I arrive at 9pm @ 8:30 pm and @ 8pm three different times and management says they close when they want. The website is wrong about store hours. I wasted gas three times just to be told I can't buy my son a hat....... lids shame on you..... queens center mall
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March 2023 by Edward Smith
Lids fell off for now, they need to restock a lot of merch.
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January 2023 by Fabian
Lazy workers don’t help or ask if you need help
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September 2022 by breno Zimerer
Staff was friendly and willing to help. They helped in making a decision on purchases. Great service.
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September 2022 by BEN KIM
What's the point of me typing my information on your stupid tablet if I never got a copy of my receipt..... Customer service don't bother if you're not one of them they won't help you
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July 2022 by Kim Wen
The hats in this place is very good and good. Its a very good store with a variety of hats and jerseys. One time they didnt have my favorite nba team hat but they told me that there was a store downstairs where i can buy it. very good customer service 10/10 recommended.
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April 2022 by Contour Mamii
The experience was great they did the hat great and great customer service.
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November 2021 by Yamaira Makeup Junkie
Horrible service! The amount of times I heard the N word since I walked in is unbelievable! I don’t understand how they make sales if they the employees are just talking to each other.
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November 2021 by Jasmin
Horrible service! The amount of times I heard the N word since I walked in is unbelievable! I don’t understand how they make sales if they the employees are just talking to each other.
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October 2021 by Carlos Figueroa
Really bad service, special keilea is really nasty and bad attitude you guys are going to lose customers because of people like her.Lids location in queens center mall
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September 2021 by Danielle Dejesus
Horrific timing !!!!!Went in there for a 20 minute embroidery job on a fitted. THEY messed up and then made me wait 3 hours for 5 letters on a back of a hat. uuggghh!!but they gave me some new era pin so iguess its cool for now ???
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August 2021 by Erica Quintero
Went with my boyfriend. It was ok.
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August 2021 by Alvie Figueiredo
Love it like it I always like to play