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November 2023 by Irina Arias
Tara has been super helpful and I had a great experience working with her to find a mattress! I would definitely come back so she could help me again!
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November 2023 by Paula S
Had an awesome experience visiting this location earlier today. Kudos to Peter, the Area Manager was very professional and he helped us choose what we needed. He sounded knowledgeable and explained their products thoroughly. And to his little Pete that showed us other specs of the product. They dont give you pressure just to force you to buy from them. They gave us the time that we need to decide. Even let us try their products as long as we want lol! Will definitely recommend this location to family and friends and will be coming back to do the same in the future. Thank you very much!! Keep up the good works guys!
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November 2023 by Stephen B
Musarat was the absolute best, she basically gave me a crash course in sleep which helped me picked the best mattress for my personal sleep needs. Only sleep specialist worth going to in my opinion. The absolute best
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November 2023 by Sheila Askew
I had a great salesman named Robert. He was kind and knowledgeable. He went above and beyond to help me pick a mattress.
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September 2023 by Karsang Tamang
Joseph and Edie the manger were super helpful with what we wants. Awesome and helpful nature with great knowledge about the mattresses. Bought one myself today with delivery coming on Sunday. Super happy to come back again
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September 2023 by Alison King
Viviana was exquisite. She was patient and highly skilled in product knowledge and customer relations. I did not feel pressured at all. I highly recommend Viviana.
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July 2023 by Juan Aguirre
My husband and I had such an easy and pleasant experience shopping for our first mattress thanks to Tara. After a month of sleeping on our Queen sized Serta iSeries Hybrid 1000 12'' medium mattress we are extremely happy with our purchase. We splurged on an adjustable frame and haven't looked back. We are very grateful for all the help and advice Tara provided us.
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July 2023 by Veronique
My salesman Joe was wonderful and extremely helpful! He was patient, informative as well as accommodating. Thank you Joe!
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June 2023 by Karen Allison
Came in late on a Thursday evening just 10 minutes before closing and Joe treated us like he had all the time in the world. He explained everything thoroughly but in easy terms and not once did he rush us. He helped us get a mattress right away gave us a great price and we got exactly what we needed. Awesome experience and I would recommend this mattress firm in Queens place to anyone for its great service, good prices, and tremendous customer service.
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June 2023 by Aims Bond
Our sales associate Joseph was extremely helpful and a expert. He was patient, thorough and gave us the time to make a sound decision. He was an expert who gave us an AMAZING customer experience! Would definitely recommend to anyone to come see him!
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June 2023 by Alexis McDonald
Viviana was amazing! From the time I walked into the store to completing my purchase and leaving, I was smiling and excited. She took her time with me, listened to my needs and showed me the best options within my price range. Very knowledgeable about all the products and took her time with me. Thank you so much!
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June 2023 by Lynnette Butler
If you guys want a great experience purchasing a mattress, come to mattress, firm, and Queens Center and see Joseph. He’s very detailed, accommodating, and takes his time explaining and educating you with the beds. I have not purchased a mattress on my own in decades as my dad used to do it for me, so it was great to have Joseph as a guide.
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June 2023 by Abigail Garcia
The staff was very helpful and courtesy. Muskrat handled my purchase/ account in a professional manner and give me reasonable price. Thank you for the help and looking forward to better sleep.
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June 2023 by Mary Maldonado
My husband has a disability and Ms. Musarat made the experience quite easy for him. She was extremely knowledgeable and went into detail, more than once, until we both understood that what we were purchasing would suit our needs. She's a gem.
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June 2023 by Abbie Truax
We had the BEST experience with Musarat! She was so knowledgeable about what the best choice Mattress would be for us, and listened to our price points. She truly made the process so smooth and was welcoming of an lgbtq+ couple buying a bed together which made us even happier. It’s always nerve wracking to try and do something as a couple not knowing if we would be accepted, and she made us so happy and comfortable.