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November 2023 by Mohammed Ali
I had the best experience with sales rep Shumi. She was very knowledgeable of the products that we needed to buy and understood our need. Did not try to push us to buy what we did not need. She was very accommodating. Superb.
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November 2023 by Ammie Den Joy Badajos
Linda - the wonderful lady who assisted us in selecting a dream sofa for my mom. She was accommodating and gave us a detailed description of each piece of furniture that we were looking into. She's excellent in what she does. Good job. Our new go-to furniture moving forward.
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November 2023 by Ottília Demeter
Unfortunately I have to edit my review based on the bad experience with the furniture delivery. When I was asked about delivery time, I was very specific about it knowing that my schedule is extremely tight and I only have a very little time. I asked the seller and the lady at cashier when is the latest delivery? They told me it's 6 pm. So asked them to do it after 4 pm, which they totally ignored. Scheduled the the delivery between 11 and 2 pm. I was on the phone with them for a while but they were absolutely useless, the lady only repeated herself 10 times is system and they can't change. Yes, it's the system but if you don't ignore my request, and put the note next to my order, this will never happen. I paid the full price for the furniture, I paid for the delivery and now I can't have it because I am not home. And if the system regenerates the delivery time, same thing will happen. How long we gonna play this game?? I paid for everything and agreed on late delivery on Wednesday and if it doesn't happen, I have to ask back my money and buy furniture somewhere else, where the delivery is more flexible and the problem solving skill exists.Original message: huge selection of quality furniture, polite staff.
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October 2023 by Marina Demidovich
The best store ever. The sales person who helped was the best I worked with . His name is Emmanuel Mensah. He has the best personality. He made feel very comfortable. I came to buy a sofa bed , but left the store with furniture for all my rooms. He is professional, has sense of humor, great taste and most importantKnows what he does!!Thank for everything. I’m so happy. I’m luckythat u were the one who came to us
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October 2023 by KRIS XIU CHEN
Very good service. The lady that worked with us was Shumi, extremely kind, engaging, and never put pressure on us to buy something that we weren’t sure of. We absolutely loved her and it felt like we made a new friend that was showing us around the store. She talked to us about her kids, the furniture and was a very careful about creating a comfortable atmosphere. Overall very good service and the furniture was all very stylish, they felt like they were all made out of durable and sturdy material and we will definitely shop from here again.
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October 2023 by Brittney Jenkins
Stopped in to just touch a few couches for my office. As soon as I walked in I knew it was the right decision! The showroom was bright and inviting and as soon as we entered the store, Linda Solis, greeted us so warmly. She gentle inquired about what brought us into the store and expertly walked us through a bevy of options in the floor. The color and size we were looking for wasn't available but Linda was able to walk us through all of options, even calling the warehouse to locate an item that was discontinued. 5 Star Service!! ⭐⭐⭐⭐⭐
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October 2023 by Sulay Thompson-Figueroa
Shumi was absolutely wonderful and supportive and so informative. She walked us through all of our options and was kind, respectful, and such a pleasure to interact with. I am so so grateful to her. She is outstanding and so hard working. Thank you so much for taking such great care of us and for a wonderful experience, Shumi. We will be coming back to you!
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September 2023 by Esmeralda Solis
I needed help looking for a new bed, Linda was so helpful and sweet in the process. She showed every model and informed me of all my options; she gave me the best deals and made sure I felt comfortable in my new purchase. Would definitely be back for my home improvements needs. Thank you Linda!
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September 2023 by Marie Sarchese
I had a great shopping experience at this Raymour and Flanigan. I can’t say enough great things about my salesperson Shumi who was such a pleasure to work with. She was so helpful, knowledgeable and patient while I was trying to decide between a few different style sofas for my home. I look forward to returning to this store in the future and will definitely be working with Shumi again!
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September 2023 by Ramond Antigo
I visited today with my family in this location . Yuri, the Manager he was very kind and helpful. He walk through with everything what we were looking for. We had an amazing experience in this outlet.
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September 2023 by Shuvo Dash
Awesome customer service! Linda Solis was great, very knowledgeable and friendly. She went above and beyond to make sure we got what we were looking for. Thank you!
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September 2023 by Melanie Hernandez
I had a wonderful experience!Shumi was the one who attended us,she was really nice,respectful,and she gave us details about each item.She was patient and made sure we got what we was looking for.Overall she was really helpful!
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September 2023 by Marina Valcarcel
Enjoyed my shopping trip with my sister and picking out a new sofa and chair. Our salesperson Linda was very sweet and patient while I made my decision. I was very satisfied with my purchase.
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September 2023 by Sanzara Khan
My family and I had a wonderful experience shopping for beds and mattresses because of Shumi. She was very attentive to our wants and concerns and was very caring. She was extremely patient with us while we tested every mattress and took a long time to decide what we wanted. We will definitely be coming again to buy more furniture. I highly recommend working with Shumi as she is very friendly and really cares.
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August 2023 by Chris S.
This place is hit or miss in terms of what you'll find, but it's been in the neighborhood for ages, so I tried it. Got a new piece for the office, so I had one or two questions. The initial representative I tried to speak with was really rude, but another associate saw that I was about to walk out and took over. She was great and had some good suggestions for me, so the purchase went through seamlessly. The delivery team was great also -- they removed the old piece and installed the new one so it was ready to use right away. It's still important to shop around since that area has several options, but in general the piece I finally found with the associate's help is working out fine. Recommending.
