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February 2024 by Samantha N.
Barren shelves, crusty testers, snotty employees and they let you order pickup for an item that shows to be in-stock, but once you get there, they tell you they're sold out. What's not to love.
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February 2024 by Ahmed Razin
They don't have a lot of fragrances for men , and a lot of the samples are missing due to theft. If all the samples are there , it's a great experience for buying a fragrance despite the limited selection.
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January 2024 by Mark Zayas
Great place they are very attentive with your need took my daughter and she liked it. The only thing is the price it can get pricey quick.
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January 2024 by Virginia Jiménez
good prices
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January 2024 by jessb72
I’m giving them 1 star based on the fact I placed an order for pick up and they never bothered to email me letting me know the item wasn’t in stock! The rep I spoke to on the phone said they were busy! Not an excuse if you see an order on line, CHECK! So unprofessional!!!
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January 2024 by Reshma Sharmin
I love to buy my necessities from them, but taxes are too much for every product use cash pay , it’s easy to get same price .Thank you
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December 2023 by Michael S.
I went in to buy something for the wife for our anniversary and I had no clue what to buy. Jameka was very knowledgeable in answering all my questions. She stressed the importance of a facial care routine and if my wife had one, I said I don't know. Jameka explained everything in layman's terms as well so that I can explain it later to my wife.
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December 2023 by Orange Juice
Staff was helpful but I knew what I was looking for, one star off because they are no longer selling Lancome skincare.
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December 2023 by YUE WANG
Made a smooth return. Nice people at the store. Find everything I’m looking for.
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November 2023 by Alexa HonestReview
Disclaimer: I visited this store during the weekend when it was very busy so my review is based on that experience. Although i liked the person that actually assisted me, it took a long time before i got any help! Finding someone to help me was tough. It was tough bc staff did not seem to be easily available and most staff seemed truly disinterested in helping. Honestly I swear some staff here have social anxiety or something bc when i scanned around for assistance, if our eyes met some staff would magically become busy and walk away in the opposite direction and not hear me calling for help. Thankfully i finally found a helpful person and identified what i needed. Corporate you need to keep up your empolyee morale or just hire better!!!
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November 2023 by F. Hermandez
Myshell was so unbelievably helpful, kind & patient. Came in for one thing and walked out with a full face & a ton of tips for a beginner. So excited to try everything out, cant wait to be back!!
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November 2023 by Aaliyah Name
I came here on a Tuesday just to look at hair products . Upon smelling the “quai “ body scrubs I see a worker bending down while stocking and watching me while looking at the products . I found that to be very weird . Then she proceeds to ask “if everything okay .” So atp I go to the skin care products and happen to see another Chinese worker watching me and a couple of kids . Every where I would go I just happen to see her . It seems like the workers are told by the owner or manager to harass costumers. If you’re trying to prevent stealing leave that to the security . It’s uncomfortable for the costumers to be harassed while trying to shop . My suggestion is when you feeling like you’re being harassed or followed by a worker , make them carry your shopper bag awhile you shop and take them along to every section to decide which makeup, skin or hair products you want. The. Ask them to get you a sample of every product with a squeezable bottle for you . And when checking out your items , when the cashier ask who helped you tell them “ NO ONE, I was being followed around “ ❤️❤️❤️ whoever the manager of this location DO BETTER with your workers . The experience at Sephora should be way better . I shouldn’t have to have a face full of makeup to be left alone.
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October 2023 by Victoria Brown
Honestly, theres a lot that says about this location I just went to visit this place today and i'm absolutely disappointed, I could not buy the things I wanted due to the fact that the staff were constantly harassing me, as a 15 year old who just wants to shop and just get what they need is like impossible there. When I first walked in this old lady came up and bothering and tried persuading me on getting a 70 dollar facial? I declined the offer which she still continued saying I could use one and how it cleans out all your pores, as I was just trying to buy my products she brings me to other staff making me very uncomfortable and then they started showing me the prices. i'm just trying to buy a loose powder here!! So then I just put the stuff back and just left, the staff there have to understand that I just wanted to browse and buy stuff! I just started doing makeup which I wanted to try out new products and things, they kept following me around which made me very uncomfortable. The next time I come back I hope this doesn’t happen!
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October 2023 by Eldin Hadzovic
Honestly, theres a lot that says about this location I just went to visit this place today and i'm absolutely disappointed, I could not buy the things I wanted due to the fact that the staff were constantly harassing me, as a 15 year old who just wants to shop and just get what they need is like impossible there. When I first walked in this old lady came up and bothering and tried persuading me on getting a 70 dollar facial? I declined the offer which she still continued saying I could use one and how it cleans out all your pores, as I was just trying to buy my products she brings me to other staff making me very uncomfortable and then they started showing me the prices. i'm just trying to buy a loose powder here!! So then I just put the stuff back and just left, the staff there have to understand that I just wanted to browse and buy stuff! I just started doing makeup which I wanted to try out new products and things, they kept following me around which made me very uncomfortable. The next time I come back I hope this doesn’t happen!
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September 2023 by Gracie M.
Yesterday , I was at this Sephora Location to redeem my Birthday Gift . No purchase is necessary . I’m a VIB MEMBER almost close to the ROGUE LEVEL by the way which is a really no brainer that I spend so much money in Sephora . I’m not one of those bums that open BOGUS ACCOUNTS , and falsify my birthday to get a freebie. She just assumed I was with her attitude .Anyways , I was on the line with no items and when it was my turn I stated to the cashier I would like to redeem my birthday gift , she was like oh , very condescending and rude .she took the birthday items and slammed it and asked which one ? I wanted the keratin set one for curly hair since I was a VIB MEMBER , she was like nope this is what we have pointing aggressively at the items . I picked the make up item the ILIA and I just left .No greet, no thank you . Extremely bad customer service . It’s a young woman I would say early 20s dark BLACK HAIR , Hispanic .. I didn’t get her name .
