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February 2024 by Gloria Maribel Rodriguez
Jailen was my T-Mobile rep and she was great! Thanks for being patient and helpful.
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January 2024 by Baby Vlos mix
Thanks to Alexandra for the good service!
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January 2024 by Jasleen Von-khauler
I came to. T-Mobile store # 57 ave and. Junction. Bld the service was excellent with Alexandra. Customer service
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January 2024 by Caps12w
Chris，he is the best man! He had a bent back and a haughty tone. He acts like I owe him money! It's obvious that he doesn't like his job!
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December 2023 by Jacqueline Alvarado
Nelly helped me, great customer Service, im very happy
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December 2023 by Jerol Danghil
Both Leonardo and Janel were very very nice people, they are both great asset for the company, Leonardo has amazing sales talent, I recommend him to be soon a store manager, great skills???
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November 2023 by Susana Lopez
Great experience the gentleman that helped me was David and he was great he helped me with my new lines/promotion that’s going on right now. Great customer service!!!100% recommended ?
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November 2023 by Rose Rose
I was there yesterday, Nelly helped me, she was very polite and helpful, i got my new iPhone 15, i went there bc all the Tmobile stores are always so busy and this is the perfect store to buy, there’s no wait time and they take their time to help you with all your needs, i recommend it 100% ??
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November 2023 by VLS EXECUTIVE TRANSPORTATION
This is the worst T-Mobile store I ever been take forever. 1 person went for lunch for 45 minutes. The other 2 persons spend more than 40 minutes with 1 client,never go back again to this place again.
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November 2023 by surinder khanna
This store is awesome, you can go there and relax at least for an hour and half and no one will ask you why are you here.Good place for wasting time.Executives will see you but they will not acknowledge you so you don’t feel embarrassed that why are there
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September 2023 by Daniela Vasquez
Nathalia was absolutely amazing! She took her time with me and my husband to make sure we got the plan we needed!Would definitely recommend this location to friends and family because of her!
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September 2023 by Marion Jack
I have to say that my experience with Chris at 57 Junction Blvd was an easy process due to him being a knowledgeable employee for T-Mobile
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July 2023 by Lynn Yee
We were helped by such a pleasant young man, Miguel, this afternoon. He understood our limited understanding of using the App and patiently answered so many of our redundant questions. We did not upgrade services or make purchases today although he mentioned some good possible upgrades if we decide in the near future. Miguel was still quite willing and happy to help us and we think we should give him our thumbs up. Thank you again Miguel!
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June 2023 by Muzaffar Zakirdjanov
Justin's customer service is awesome. He resolved my t-mobile account issue like he's own.I spent two weeks over the phone with customer service almost every day I was on the phone with them add additional line to my account. Customer service was unable to add line and sent me couple of times new simcards still no results and sent me to t-mobile store. I went to the store and told Justin everything i was going through with adding line. He told me don't worry I will take care of the problem. He spent 6 hours on the phone with customer service and resolved the issues. Well done Justin. Thank you.
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June 2023 by Elizabeth G.
Staff needs to be CUSTOMER SERVICE FRIENDLY. I arrived at the store at 9:30. The sign on the store says opened at 10:00. While standing infront of the store a gentleman arrived at 10:29. As he was lifting the gate to open the store I approached him and asked what time did they opened the sign says 10:00. Without looking at me, he rudely and unprofessionally responded 11:00 and headed to the door. As he was about to open the main door to the store I approached him and tried to get his attention. I was about to ask another question he looked at me and immediately shut the door in my face. At 11:00 a.m. as they opened the door I entered the store and asked why was he so rude and went on to tell him that type of attitude was not customer service friendly. Again I asked about the store hours and another employee responded "we open any time 10:00, 11:00 the hours are always changing". To that rude and unprofessional employee, you know who you are, I hope you did not treat me that way because I am a senior of African American decent. AT&T...What time do you actually open? The store is located on 37-14 Junction Blvd, Queens, NY 11368
