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March 2025 by James Bond
Worst bank staff, very slow, waited 2 hrs. Need to change the staff. woman with spectacle is very slow...
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January 2025 by Cyalden Doma Sherpa
Worst customer service ever.
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December 2024 by Kaylee Yu
The worst bank in my life. I am here to close the account. It took me more than 1 hour. You see why I am closing the account.
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November 2024 by Leo Chen
This branch staff are rude!!
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November 2024 by Mahim Islam
If you come here be prepared to wait extra long time . I came multiple times each day service was too poor
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November 2024 by Mike Cool
waited for 10 mins to see if I can get a replacement for my damaged bill that was able to be replaced just for them to say no
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October 2024 by PLAYSTATION 5 RULES
They are way too slow here...
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October 2024 by Zhao Ning
Can’t be worse than this time, I went this branch to withdraw money, I went to teller, her name is Syeda, she said my Id not in the file, I opened my account in Chinatown years ago. I updated my address about one month ago, I got cash from another branch teller couple weeks ago. All of these locations checked my id, how come my ID not in the system, I assumed this lady deleted my ID, and just wanted me going the customer service, so she wouldn’t have any responsibility for the withdrawal. And also before she wanted me going to customer service. She didn’t even ask for help, just wanted me go the other side. That’s even worse!
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October 2024 by Ricardo Calderon
Long time in the line, waiting for service and just one teller, very slow, really bad service
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September 2024 by SARDAR HASAN
Very bad service
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September 2024 by Kaung Kaung
The worst customer service that I’ve seen. I went there for applying credit card, the assistant catherine assigned me and I’ve been there for 4 times total and she doesn’t give any detail information that I need for the credit card. And she doesn’t let me to open savings account at the moment. One of my friends have open their savings account conveniently at other branches and I’m struggling right now. Now I’m deciding to change the other bank. FYI
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August 2024 by Yanira Rodriguez
The worst branch long wait,
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August 2024 by Shrestha Shrestha
Bank is not busy but there is no employee for customer service
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August 2024 by Zaw
TD Bank Credit Card Customer Service is the worst.
I have called 3 times to check my Secured Credit Delivery status and all 3 different people answered different way.
First call: My credit card is already approved since two weeks ago and she followed up with the TD Branch at Elmhurst Boulevard. Bank staff Alan claimed that he already approved it and will deliver within 7days.
Second call: Customer service anyhow said that my data’s cannot find in their system.
Third call: cannot solve the issue and asked me to come down nearby branch again.
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July 2024 by Jason Andrew
Looks like a 3rd world country in here.
