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December 2023 by Queenie Cao
Lines are extremely unnecessarily long and the staff here is so unfriendly and not helpful. Honestly, they should either get more cashiers or change to the self checkout machines. Also, the service here just screams that everyone needs to be retrained.
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November 2023 by William Chen
Wait forever for someone to open the lock box and another million years to check out.Literally 30 mins in and out…Why don’t Walgreen just put some self checkout machines instead of some retarded people at cashier…
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July 2023 by Gerard Maghella
Great staff!RegardsGm
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February 2023 by A A
I made my order for pick up two days ago and I received an email letting me know that I had 24 hours to pick up my order. In the evening, I let them know that I would be there in 15 minutes, but my order wasn’t ready
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January 2023 by Jason C
They need at least 2 people at the register at minimum at all times. The lines are ridiculous even in the morning, partly due to how popular the location is and partly due to cashiers taking their sweet time to have a conversation while an elderly lady has about 30 items to purchase.
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January 2023 by Seaweed M.
went there for about two years on a weekly basis to pick up my online orders. most of the times, it is fine, wait is between 2 mins (at night) to 10 mins. but sometimes it got really frustrated. for example, one time i lined up, the store manager Daniel told me if i got online order, i could go to any available counter without waiting on line, which make sense because the other Walgreens, which located @ 8420 Broadway got a counter for photo and online order only. But when i tried to go to the counter next time, a staff told me i should line up, i told her Daniel told me it is not necessary, then the staff asked Daniel, and Daniel denied that he said that. Why would i make this s*** up? I have no problem lining up for 10 mins. I guess he just likes to say things depend on his mode for the day, as in he got double personalities. Overall he is fine, i don't have big problem with him. another time, someone mixed up my order, all they needed to do, is to exchange for the items i purchased and took the items I did not pay for back to the shelf. a female manager/ or a senior staff gave me a hard time. she alleged that the bar code did not match, she needed to find out who messed up the order, the price did not match, and she could not find the order blah blah blah. i just wanted the items i purchased, and i did not want anyone to take blame for it. we are human, it is ok to make mistake. i asked her if she wanted to take a look at my phone for my order, she raised her voice and said no, my husband stepped it to tell her to lower her voice. after 5 mins, she finally gave me the correct items, which were the exact same items i brought to the counter and told them to exchange, and she could not find my order from her list and had to look at my phone. whatever, this store is still ok to go to, most staffs are fine, couple are more knowledgeable than others ( the Asian/Hispanic looking guy with curling hair about 5'10 tall and big, and another Hispanic looking woman with brown hair about 5'4 tall, i think they work at night, and they are really know what to do and nice.) The store hire a security guard to make it safer (I really do not want to see any staff in there got hurt by homeless). got enough items, not a lot though, enough. enough lighting. i hope they can restock faster.
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December 2022 by N E
The pharmacy and workers are totally dandy and great. It’s a fine Walgreens but I’ll be damned - those cashier lines are cray. Every time, that line runs the full length of the front of the store and then down one aisle.I’d ask Walgreens to give these employees some help and staff this location better. Please.
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December 2022 by Sadri B.
I don't agree about the bad reviews about this walgreens in Elmhurst on Broadway and that's not much on my part as I think bob Dylan, Metallica, are very very overrated. Come bad yelped reviewers, this walgreens is big. It's well stocked , it's clean. Stuff is easy to find, check out is quick and most important, whatever is on sale , it's available and not sold out. I got liquid detergent on sale for 1.99 each with no limit and scott paper towels and tissue was buy one and get 2nd one 50 percent off. I have no issue with this particular walgreens and I actually enjoyed roaming around looking for useful stuff. Walgreens in queens gets 4 stars on my YELP METER.
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November 2022 by Grisel V.
I don't understand why they don't train the people at the cash registers to have good customer service. I had a bad experience with a new girl, she scanned all the products and asked me if I wanted to use the points I had and I said yes, then she told me the total amount and before paying I gave her a coupon that I had She got annoyed, rolled her eyes up and very rudely told me, you had to give me that before and I answered and how am I going to know that? And even so, how difficult is it to cancel the transaction and do it again? We are already much more advanced in technology and everything is now easier and it's not like she had to write an invoice, her reaction seemed very silly to me. But the most important thing they should do is have good customer service.
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November 2022 by Maria N
Pharmacy is trash, new works all the time who are not tech savvy and take too long to refill your prescription. It shouldn’t take 45 minutes. Horrible corporation.
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August 2022 by Niracharee Youngcharoen
Always have long line even busy time or not busy. No management for this store.
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July 2022 by Prince O
0 stars if I could worse shopping experience ever I got a sense of relief after paying and leaving the store
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April 2022 by Stan B.
Went to this store for 2 items and got 0. This is not the first time either. No Liquid Geritol and really no Claritin D24! Lots of other overpriced items galore, long lines and lousy attitudes are quite the norm at this store. The products that bear the name "Nice" certainly got to the wrong store which should be nominated for a name change to Worstgreens.
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April 2022 by N C
The pharmacy and workers are totally dandy and great. It’s a fine Walgreens but I’ll be damned - those cashier lines are cray. Every time, that line runs the full length of the front of the store and then down one aisle.I’d ask Walgreens to give these employees some help and staff this location better. Please.
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March 2022 by calvin tim
good service and great people always help us
