Hesselson's Hot Tubs & Pools is highly praised for its friendly, knowledgeable, and helpful staff. Customers appreciate the smooth and easy process of purchasing their first hot tubs, with staff walking them through options, features, and financing. The team is responsive and quick to answer questions, providing excellent customer service from start to finish. Even when issues arise, such as lighting problems in a hot tub, the staff handles them promptly and makes things right without hesitation. Customers also value the company's ability to handle more complex problems and installations, including pool openings and deck obstacles. Overall, Hesselson's is recommended for both simple and more involved pool and spa needs, with many customers expressing confidence in their expertise and support throughout their purchases and after-sales service.
I came with an uninformed question and a meager purchase. The man at Hesselson’s was very polite and informative, helping me see what I needed to do and being sure I got the right equipment. They deal with much more complex problems but I can recommend them for simple ones.
June 2024
Super knowledgeable and friendly staff. Competitively priced merchandise.
June 2024
Always friendly and helpful customer service. Associates will take you right to what you are looking for instead of searching for it.
