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October 2023 by Victoria Major
We had to put our 15 year old pup to sleep today and we couldnt have asked for a more sympathetic and kind group of people to help guide us through the process. They were phenomenal from start to finish and we so appreciate all of the thought and care they put into helping you say goodbye to your family member.
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September 2023 by Tanya Yvonne
Sadly, i didn't get to choose the option of having my puppy be seen there. When i called, i asked if they have a walk-in. The receptionist informed me they do not and she ended the conversation with that. She didn't offer me an appointment for my dog, nothing. And my girl is really sick and needs help asap.
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August 2023 by Toni-Raye H
Took my dog to the vet after she became extremely itchy. The vet prescribed some pills, which stopped the itching but did not offer any ideas or suggestions of how to fix the root problem. Went for a refill of the same medicine, and they provided the WRONG DOSE and the WRONG QUANTITY. Thank god it was just itch relief medicine, as I typically get my flea/tick/heartworm medicine form here and have had pain medicine prescribed from this vet after surgery (I'm not sure what happens if you get the wrong dose of those medicines). After realizing this, I called and they said to stop in and they would provide me with the correct prescription. I took off work 30 minutes early to make sure I had plenty of time to get there before they closed on Friday at 5pm. I arrived at 4:35pm to an empty parking lot. No sign on the door indicating they needed to close early for a specific reason. The hours posted on door claim they close at 5pm, as well as the automated prompt that answers the phone when you call after hours. So not only did I have to make an extra trip to Broadway because they messed up the medicine, but they were not even open when I went for them to fix it! My poor dog had to suffer for days because of their inattention to detail and closing the office whenever they feel like it.Besides that, prices are pretty high for the area. They are pretty good at fitting you into the schedule quickly (maybe because so many people are switching to different vets). However, I have had to wait over 25min for my "scheduled" appointment time more than once. This happens every where in life, but it seems to happen here more often when compared to other places I've been. Staff is always friendly though, so that is a plus I guess.
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August 2023 by Emily Polo Rankin
The entire staff was extremely friendly and caring! I had a great experience with them, will absolutely recommend to family+friends
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July 2023 by Kim Moffe
They were great. I had a emergency with my dog Tilly she was throwing up not drinking. Didn’t want to go for a walk or eat treats and panting for a day and a half they got her in and figured out the problem took care of her and she came home so much better. She’s back to her old self again and I thank them cause it could of been a lot worse if we didn’t get her in when we did so thank you very much and Tilly thanks you. ❤️❤️❤️
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June 2023 by Alicia Boughton
Loving and caring staff. They are always pleasant and friendly with my 3 dogs. The only reason I’m not giving them 5 stars is because of pricing/cost out of pocket, they charge more than any other vet we have been to. But all in all a great place to take care of your furry family.
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May 2023 by heidi McDaniels
Everyone at Broadway was so good to us. Not only did they give us comfort and time to grieve with our dog but they all took the time to send us their condolences in a very nice card after. We will definitely continue to take our family pets to them.
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November 2022 by Korina Smith
They are very understanding, professional and caring. They were very sympathetic and gentle with my Eddie during his passing. The doctor took his time to explain everything to us in a simple form which we could understand. He is a very soft spoken, gentle Doctor with an extraordinary bedside manner with our pets.
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November 2022 by Sherry Rae
Super awesome staff and super awesome MD.. will definitely be going back when needed.
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October 2022 by Malachi D
Over burdened staff. Half hour late on appointment. Poor records management. Looking for somewhere else for veterinary care.
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August 2022 by Joann M.
We've always brought our dogs there because it's a five minute drive from our house and the staff was great. In the last year, new ownership has taken over. It's no longer about the wellness of the animal, rather about money. Our dog had an ear infection. It cost $200 for the visit and medication. Recently, he started itching and licking the fur off his feet. He needed his yearly shot too. It was $600! The price is crazy! People are surrendering their pets at an alarming rate to shelters! A bag of my dogs food was $50. It's now $70. People cannot afford these prices. Our dog are old. When they're gone, we WILL NOT be returning. They're price gouging and taking advantage of people. The animals are the ones suffering from their greed!
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August 2022 by William Cosgrove
Will not ever take one of my beloved pet there again. Your pet doesn't mean anything to them just another number.i was charged for services I did not receive nor wanted. Took my old dog in for a rabies shot in the car and was charged for a full physical.
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July 2022 by Donald Taylor
It was our first time here with our new puppy. The ladies upfront are nice and very informational. When the doctor came in she got right on the floor and played with our puppy while doing the exam. I 100% recommend!
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June 2022 by Carmen Greco
Broadway was able to get my newly adopted dog in last year for a digestive issue he was having, but didn’t help me with anything else I had brought up during that visit. I called today about a sore he was having that I wanted looked at, but the receptionist refused to book an appointment and told me to go to Cornell! The sore is definitely not an emergency and he could wait a few weeks for an appointment. This was after I had waited on hold for 20 minutes and she couldn’t find his record. The other vet I called agreed that it was silly and was happy to book with me. Happy to go elsewhere for my dogs golden years!
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May 2022 by Alex Bottcher
Apollo and I where able to be new clients the staff is very friendly and the vet was vary Thorough with him I'd say Apollo gives Broadway a paw+++.
