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May 2024 by jennifer manwaring
3rd time they let my account go into arrears even tho I had overdraft protection... then I find out it was changed without my authorization,..again. called this elmira branch where I opened my account.... and the lady and her supervisor were both very rude, and wouldn't let me ask genuine questions about my account. Kept cutting me off saying "let me talk"... horrible customer service. Hung up and called the corning office and the lady was very understanding with me and answered all my questions.
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March 2024 by M Asim Qamar (Asim)
Need to go to ATM and this was convenient around the corner of water st
Not sure why banks charge to access other bank account for fee but overall it worked
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December 2023 by Tim Burke
I mourn the loss of Elmira Savings Bank. “Community” bank is anything but. They are just awful.
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July 2023 by Makaio Iokepa
Horrible customer service. Month after month I have the same issue. Always assured the same problem will be corrected. No follow up and issues never get resolved.
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September 2022 by kendra lerner
The slowest place I've ever been figure drive thru is quicker here I am blocked in 20 mins later one car in front of me smh unbelievable
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October 2021 by Cassidy Bump
Monica was fantastic! She gave wonderful advice and made the whole experience feel like a breeze. I highly recommend speaking to her!
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September 2021 by Melanie Lamotte
I wish I knew his last name, but his first name is George. I called the bank concerned because I couldn't "remotely" deposit a check into my account. He was sincerely concerned and eventually we figured out the solution. Thank you George!
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June 2021 by Cassidy
Monica was fantastic! She gave wonderful advice and made the whole experience feel like a breeze. I highly recommend speaking to her!
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May 2021 by Kathy Adams
The local Elmira branch was unable to properly assist in obtaining a simple document. After 2 unanswered messages were left, I went in personally. I was told the needed document was not available to me, but a simple phone call to an out of town branch took care of it immediately.
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May 2020 by Ahmonzo Hunter
Great expirience, friendly, and well managed banking firm will always do my buissness through this bank.
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March 2019 by Cameron Walborn
I recieved a service charge from the atm I used and from my own bank, cost me about 5 dollars every withdraw. I felt like I was robbed a few times before from this bank.
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August 2018 by Sara Manning
Trying to get a home loan through F. Jay Dwyer has been the worst experience ever. For having 20+ years of experience, he does not seem to know what he is doing. He does not like to answer questions or explain anything about the process.
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October 2017 by Destinee Mattison
The people that tend to you and your money are friendly and curtious. They help you out when you have problems with your accout and your finances. They do check to make sure you are who you say you are. They use security measures which I appreciate alot. Thank you
