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October 2023 by roy proper
I am replacing my boiler with a propane Crown from HEP sales on Corning Rd in Elmira Heights, replacing a lot of basment copper with barrier pex, replacing zone valves with pumps etc... The guys at HEP sales have been fantastic. Barnie came out to my house to do heat loss calcualtion measurements, and was quick to email me an initial estimate. Barnie, Joe, Eric, and Adam were all great every time i have been back for the little pieces and parts you end up needing. I have a strong mechanical background, but this would have been a much more daunting task without these guys at HEPs. Their prices are better than Lowes and HD, and i got amazing customer service. Good luck even finding an employee at Lowes, let alone a knowledgeable one. HEPs employees know their products, and most of them are former tradesmen. Thank you to the owner and to each of these great guys. i just told my wife i was going to buy these guys lunch. I mean we tip our waiters, and these folks have been so much more helpful than any waiter could be. By the way - i very seldom ever do a google review, and i am an actual customer with no ties to this business or any of it's employees. Thanks again - Roy
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November 2021 by Paul Wood
Helpful, but they didn't have what we were looking for.
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April 2021 by Matt
Great people, they actually know about their inventory.
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January 2021 by Andrew Heath
Friendly and knowledgeable staff.
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October 2020 by ONEIRONAUT -1
Stopped in this morning needing a few items to finish some work. The Gentleman that helped me was very nice, attentive, and Quick. He helped me find what I needed and had me checked out in under 7 minutes. Everytime I stop by it's a quick enjoyable experience.
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June 2020 by Edward Henning
Got what I needed.
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August 2019 by cree hoffman
Great experience! They have the parts and the knowledge so you can do the job right, the first time
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May 2019 by Paul Cavanaugh
Very helpful with EL project
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February 2019 by Brian Knapp
Excellent, knowledgable service. The guys there had exactly what I needed and knew how to install it correctly. You don't find that at the big box store...
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January 2019 by John Drake
Great employees very helpful and knowledgable
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November 2018 by Kirk Kilmer
Helpful staff. Decent prices. Good selection.
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September 2018 by Bob Mrkus
Very helpful, they had what i needed!
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April 2018 by Shaun Marks
Great group of professionals. Know the industry they serve. Well
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January 2018 by layersny42
These guys are always helpful and knowledgeable.
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December 2017 by Joanne Sherwood
Very helpful had everything thanks
