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March 2024 by Liz B
My tax pro was just that... a pro! She completed them In a timely manner and made me feel confident they were correct
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March 2024 by Valerie Zurn
was pretty easy need to make the esign easier to find but over all was wonderfull to work with
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February 2024 by Thomas Hazard
I always have a good experience at my local H&R Block and Susan Richardson who processed my returns.
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January 2024 by Sunn Lee
Susan was very informative and helpful. She knew what she was doing. And I was in and out feeling great. Thank you Susan!
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April 2023 by T Martin
Susan Richardson was the tax pro assigned to handle our taxes for 2021 and 2022. For our 2022 filing, Susan stopped doing her job on the day before filing with no explanation and no ability to contact her. Susan did not show up to calls scheduled with her through the online portal.We won't use HRblock in the future and are looking into filing a grievance (Form 14157) with the IRS.
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February 2023 by Hope Vandegrift
The service is always top notch by offering peace of mind, and having to use it in the past, just that someone has my back When it comes to the IRS is reason enough by itself! Not to mention knowing detailed state and federal changes.?
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January 2023 by Angela Elledge
Sue is always amazing and helpful. Will always recommend her to anyone
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July 2022 by Michael Shepard
I paid $500 for an absolute headache. Communication is subpar. I was originally told I wouldn't have to file for an extension however ending up doing so anyways. I was then left in the dark for about a month for an update on my amendment return and my nys state tax return. Finally, I was able to approve the return. A week later I find on my own that the nys rejected. I was instructed to print and mail my nys return. They provided me with a online tech support number that turned out to be a scam number! I then scheduled a one on one at a local branch. The tax prep at my local branch in Cheektowaga was very helpful. I printed and mailed. Still waiting for my refund and a follow up with handrblock. I wish I could give a half star. Please give me a refund or I'll make an account with the BBB and place a review
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June 2022 by Brady Morris
It was fast and easy...(edited) the service sucks. They made a mistake and a year later in suck with a tax bill. After several calls to customer service to try to fix the problem I was told it was forwarded to a higher up who could handle it and I never heard from them again. Crooks is what they are
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April 2022 by Domino
The company has always taken great care of me and my family.
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February 2022 by Kim Stanton
Because Shannon does our taxes every year and she is a very nice consultant and is very thorough
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February 2022 by Linda Kelly
Sue was very patient and answered all my question. Very easy to talk to.
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May 2021 by not listed
Individualized care, Shannon is very knowledgeable and personable. She took the time to clarify all my concerns and answered all my questions.I did not write this review, I don't know Shannon, and this sleazy practice by HR block convinces me to never use them.
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April 2021 by Sue Richardson
Sue made things quick and easy and let me know what I needed to do to better my return for next year
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April 2021 by DJ GreggieC
Charlene Sandor is THE BEST and ALWAYS takes good care of us!!
