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January 2024 by bubba
COMPLETE RIP OFF!!! They will scam you out of your money they'll sell you a car with half broken parts so you gotta bring it back to them to get it "fixed" and they'll overprice everything they use on the car not to mention the felon they hired under the table to work on the vehicles and if you don't make payments on time they'll send the felon they totally "didnt hire" to come threaten to come to your home and take things to "compensate the cost" as this felon mechanic words it and the owner acts as if this is normal behavior for a so called "professional family run business" there is absolutely nothing professional about these people between the threats, aggressive behavior, illegal activities which other reviewers have mentioned I'm amazed this business still has people going to it cuz every negative review is legitimate while the other half of the reviews about this business are fake and made up it amazes me that people so ignorant can run a business but then again most of the business they do is either borderline illegal or just blatant either way id advise EVERYONE TO STAY AWAY FROM THIS BUSINESS YOU WILL GET RIPPED OFF AND THREATENED AND HARASSEDThey're also currently under investigation for this unprofessional behavior, the threats and harassment which doesn't surprise me after reading so many negative reviews
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November 2023 by Kim Scherer
Best used cars at the best prices. I have bought plenty of cars and recommend many many people to initial D. They treat all customers more like a family. And if something does happen (being they are a used cars and you never know what could happen in a week or 2) they stand by and help with what they can or point you in the right direction and almost all cars that leave the lot have a warranty.
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November 2023 by Rosemary Wilson
I recommend not getting no cars from this place he don't stand behind his warranty and puts used parts on the cars im having issues with my van
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September 2023 by Joshua Town
I had an absolute great experience purchasing a car from Initial D in Elmira! I drove about 4 hours from Philly to look at a JDM car they were selling and the whole team there took good care of me from the moment I arrived. All the staff are very kind and down to earth people! The car I came to see was as advertised with no surprises and I ended up purchasing it and driving it home with no issues! The purchase process was smooth and they gave me a fair price for my trade in. I definitely recommend Initial D Motorsports!
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September 2023 by Kristen mullen
If could give 0 stars I would, horrible customer service needing to call several numbers to get an answer.Bank told me app was never submitted while they claim bank told them not approved because we don't live in NY. The company knew our address beforehand.
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September 2023 by jason andersen
Highly don't recommend going there very unprofessional don't even know how to answer a business phone properly will be filing a bbb report against them they need the negative marks against them to warn others they tell you denied but what they didn't know was already called bank and they never turned app in
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November 2022 by Yue Zhao
Fun, friendly, honest, and knows a lot about Japanese cars. These people are better than most of the private or official dealers I've worked with before (more than 20). Nice collection of cars and the prices are beautiful. Not those kind of people who's trying to sell you a 2000 corolla for 10k.I worked with James on a Porsche Panamera. Very rare to see one for sale around my place. Not their working time but still managed to give me a test drive. No question asked, handed over the keys and drove out with me for 10 20 minutes. Car's in good condition for its mileage and we had a good conversation along the way. Answer all the questions and don't push you to take it away in the end. Great experience and I would highly recommend it to my friends who want to buy cheap functioning used cars or rare Japanese cars or whatever they list out.
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June 2022 by Josh Turnbull
Purchased my first car (2008 Pontiac Vibe) here April 2021. It was a very easy process and I have had 0 major issues with the car since then. The only issues we had was their detailer would not respond to our calls to get it detailed being that they didn’t have time to detail it, and the other was that they didn’t have the title as they thought they did which they owned up to and apologized for then even offered to take some off the price for this mistake which I appreciate. If you are looking for a cheap used car I recommend checking these guys out.
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January 2021 by Tyler Teribury
great customer seevice! very patient! thanks guys!
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January 2021 by James Ray
Great service a man of his word great deals for great cars customer service is beyond 100 percent great group of ppl I will always go to him for any used cars I may need in the future great job guys keep doing what your doing and thank you for making the car buying experience awesome!!!!
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November 2020 by Alexis Ostrander
Do not reccomend this place ever! When we test drove the car we had said to fix things in the front and they had the parts fixed in the back. Now on my 3rd month with the car and have to pay 625 dollars to fix the stuff that needs to be done which we had said when we first looked at the kia. No communication whatsoever. I had gave them my phone number multiple times. Tried calling multiple times one after the other with no responses to get an update on parts. Will NOT receive my business ever again! Very unhappy with the way they treat their customers!
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March 2020 by Kniotia
Worst experience ever ! They sold me a lemon and won’t take any responsibility for it at all. They told me my car was shaking because of a motor mount and that they fixed it but it was still shaking when I drove it off the lot! I tried getting in contact with the owner but he only did things through his helper mike. I am a single mom working 2 jobs and so of course while I was trying to get my car fixed I still had to drive it . After getting no help from them I finally gave up and went elsewhere. Just to find out that there is an internal issue with the actual motor. They said you could tell someone tried to fix it before because of the sloppy work done on it . Initial D Motorsport knew about this and still sold it to me . They are the worst type of people !!! Don’t buy your car from them !Edit : To sit there and lie saying that I have NEVER came to the business in person to talk about the issue is mind blowing . I’m already calling the better business bureau and talking to a lawyer about lemon laws. Like I told you the Monday after I took the car it was still shaking and never fixed . The last time I spoke to you I told you it was still shaking and that Mavis tires said he thinks it’s the transmission . It was never fixed and you knew it was a junk car before you sold it .
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February 2020 by Kezia Major
Went there and found a car I wanted. There was a few things wrong with it and I asked them to fix it and then I would purchase. They kept me waiting and didn’t let me know what was going. When I stopped by they said they was waiting for parts. And they never did contact me again. And they sold the car as is to someone else. Absolutely no communication. No respect. Will never go there for anything. Highly recommend to not do business here.
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February 2020 by Rainbow factory dash
Nice name but they don’t have a 86... so yea to bad to sad but 2 stars..
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December 2019 by MiceWillPlay
Worst experience ever ! They sold me a lemon and won’t take any responsibility for it at all. They told me my car was shaking because of a motor mount and that they fixed it but it was still shaking when I drove it off the lot! I tried getting in contact with the owner but he only did things through his helper mike. I am a single mom working 2 jobs and so of course while I was trying to get my car fixed I still had to drive it . After getting no help from them I finally gave up and went elsewhere. Just to find out that there is an internal issue with the actual motor. They said you could tell someone tried to fix it before because of the sloppy work done on it . Initial D Motorsport knew about this and still sold it to me . They are the worst type of people !!! Don’t buy your car from them !
