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December 2023 by Lola Bee
Best customer service here and always greeted with a friendly smile. You can tell they love doing their job! Even when the line is long , it’s not a bother to wait because they are fast and efficient. I believe their store manager is Ron, keep up the excellent work! Other UPS stores can learn a thing or two from here about professionalism and kindness.
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November 2023 by Tony Gatsby
I've been to this location a few times and every time it's been the best. Great service, great staff and always quick and efficient!
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October 2023 by sam
This is one of the best UPS stores I’ve been to!! Their customer service is top-notch, and they always go the extra mile to help with shipping and other services. The lady over there is always helpful when it comes to making returns, she went above and beyond to assist me! I highly recommend this UPS store for all your shipping and printing needs!
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September 2023 by Cheryl Smith
I normally don’t have a problem picking up/returning an item, but my recent experience was not good. I was first told that I had 2 packages (though only one email was sent by UPS saying it was delivered). Then I was told that that package was returned - the day after it was delivered! This was an input error by the UPS employee. I then had to wait until a manager was contacted to “release” what turned out to be the only shipped item. This should’ve been a seamless process but it wasn’t- it was incredibly annoying. Training of staff might be the issue.
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September 2023 by Asia Johnson
By far the best customer service I’ve received in a long time. Every associate there is helpful, greet each and every client that walks through the door, finishes your transaction as fast as possible and ends with a smile. I appreciate the great service given every time I visit. They’re so pleasant to deal with and make each visit stress free.
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September 2023 by TRACEY STECKMEISTER
I cannot say enough great things about this store. Not only is it incredibly clean, organized and high tech, but also each of the employees had a smile on their faces and made each patron feel special. I was lucky enough to have Ron help me with my numerous Amazon returns. In other locations, I’ve felt rushed and as though I’m a bother pulling up the various QR codes, but he made the entire transaction a welcomed one from start to finish (asking how my day was, making small talk about the weather, even explaining how Amazon returns work—details I never knew/realized). It was really nice in today’s day and age to have conversation with a stranger and walk out feeling happy! 10/10 will definitely be back!
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September 2023 by maria cortes
I live in Floral Park and have a UPS store near me but I choose to go to the Elmont UPS store. They are all nice & they actually help me with my packages to me is about the service The owner always has a smile and makes sure he greets you by your name. Will always support Him as he helps me with my small business Thank you and wishing you much success.
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September 2023 by faith cornwall
Very professional, helpful staff, supervised by Mr Ron who is an extremely courteous, with a bright aura surrounding him.Missing was Mr Marvin, a beloved member.Wishing this Team the best for the future!!
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August 2023 by Kelvin P.
Your response has nothing to do with my review and appears to be a form response and not an actual response to my review. I see that you left an email address for me to reach out. I left the same review on Google. The Owner Ron Robinson responded to it and left me a phone number to contact him. I did so 20 minutes later and could not get anyone on the phone so I left a message identifying who I am, why I was calling and my phone number. That was 4 days ago. So, since I never received a call back I will pass on emailing your location. I've already tried to reach out. * 08/21/2023 I received a call from Mr Robinson today. Our conversation was candid and productive. Mr Robinson appears to be someone who deeply cares about his business and is willing to listen with a humble ear. I believe he will look into my complaint. I will utilize his location in the future for my business needs and I adjusted my review rating. Thank you Mr Robinson for speaking with me.
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August 2023 by Tricia W.
ron robinson is simply amazing. his professionalism is unmatched!! i this is my new favorite ups store because of him. thank you!
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August 2023 by Yolanda
Finally a UPS store very nearby in Elmont. Store is big and fast service. The employees are all super super professional! Hopefully they will remain as time passes. A pleasure to have this great establishment so close to home!
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August 2023 by Yolanda Stukes
Finally a UPS store very nearby in Elmont. Store is big and fast service. The employees are all super super professional! Hopefully they will remain as time passes. A pleasure to have this great establishment so close to home!
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June 2023 by Jen B.
Service unmatched. Staff is warm, welcoming and efficient. I was tended to with the highest level of respect. Will happily visit again!
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June 2023 by Kristine Cooper
The staff at this location are very friendly and efficient. A great addition to the neighborhood.
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June 2023 by Theen
The staff was helpful and informative. I’ve gone there three times and each time I was met with friendly and helpful workers.