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December 2023 by Claire M
Bianca needs a new job. She needs to be retrained on how she speaks to customers. I’ve been coming to this pharmacy longer than she’s been employed for this pharmacy. She was rude, condescending and too nonchalant. She had me repeat myself over 6 times. The same ID number over and over and asking was I sure as if I wasn’t reading the numbers to her properly. After 36 minutes of back and forth on hold and answering the same questions for her, of course I’m going to be upset so I admit yelling but this was after 36 minutes of no results!!! I was then asked to call my insurance to obtain a number that I had already read off to her. So of course I’m even more upset because I’m confused as to why she was given such a hard time. I call back the pharmacy AGAIN & it’s the same dead tone voice Bianca again. She asks for the same ID again! Literally felt like she was purposely doing it. At this point I start driving to the pharmacy as I’m less than 5 mins and my child needed the medication. I get there and without seeing name tags (which no one had on) I could already tell who she was. Her face and voice all went together. Heartless and obnoxious. So disappointing that companies are hiring people because of a piece of paper and not because they have the skill sets to work with other people and/customer service, being in a field they want to be in and not a field they were forced into by life. Clearly Bianca is in the wrong field!!!
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November 2023 by Reva W.
Meh. I come in here sometimes after I get off work just to make myself feel like I have a life. But it definitely could use lots of work, between the customer service (not friendly), the cleanliness (honestly just need to redo the floors, and restocking. Maybe they're short staffed and cant keep up? I dunno.
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November 2023 by Ann Heslop
I feel compelled to add my experience and share my opinion of this location. Don’t know if this is the culture of all Walgreens, this one is terrible. I’ve been to the pharmacy a few times, my husband several times, the same disrespect for our time. Wait is always long and no one cares. I will no longer shop there for anything including prescriptions. It needs to close. Not serving the people of Elmont.
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November 2023 by MALIHA C
Just as other reviews mentioned, customer service is 0. Cashier shows attitude and asked to say "please" to bag the items purchased. Prices are deceiving.
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November 2023 by Acerbic Enigma
Pharmacy never picks up. Never.
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September 2023 by Azeem Rehman
Worst store. Managers and majority of the employees rude and not very helpful. No one care about lines, only one cashier and the rest walking around fixing shelves acting busy. Pharmacy same. Most everyday items like milk and eggs, majority of the time, not available. Empty shelves filled with junk and items that no one buys.
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August 2023 by Go Green
Worst staff
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July 2023 by Natalie L.
I like that the store opens @ 6am so if I am heading to work, I can always stop in if I need to purchase an item before work instead in the afternoon where there's a line of customer's or there's an annoying guy standing infront of the store playing music trying to sing/dance looking for money blocking the entrance.The shelves are always stocked, and the sales are good.I didn't give 5 stars because when I have to pick up a prescription in the afternoon or the weekend the pharmacy line is long and the store needs to do something about the guy stand infront of the store singing and dancing.
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July 2023 by Z W.
This store is neat, well organized. There are more selections than other stores. I ordered photo prints a week ago. They kept sending notices. I didn’t except them hold my phones, but they did, not like other walgreens or cvs. The service was nice. I will come back to this store even I have to drive farther.
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January 2023 by Lin Kay
Never enough customer service. Never has medication prescription or photo orders ready on time, if at all. Such a disservice to this community.
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December 2021 by Lutfun Nasa
Worst !not enough people to work and not helpful!