Trustco Bank
BanksHours:
100 Clearbrook Rd, Elmsford NY 10523 Hours
About Trustco Bank
Trustco Bank has been providing high-quality banking services since 1902 and has expanded to 144 branches across several states, including 53 in Florida. The bank is known for its personal service, treating customers like family and welcoming them by name. Reviews highlight the supportive staff, who are described as knowledgeable, helpful, and responsive. Customers appreciate the assistance they receive when opening accounts and resolving issues, both in-person and through the bank's website and mobile app. Trustco Bank is also recognized for its excellent service, earning a 5-star rating from BauerFinancial. Overall, Trustco Bank is seen as a reliable choice that prioritizes customer care over larger, impersonal banks.
Most Recent Reviews
August 2025
I started banking there over 40 years ago William jazz was the manager at the time. He help me with all the paperwork to get started with my account and all the people that worked and the tellers windows for instance, Julie she always helps me out. It’s like a family over there. Whoever is there I always get help. They’re...
read full commentMarch 2024
Nyro Lewis helped us open a safety deposit account and checking account and then solve some early issues with the app and information about loans. He is an excellent manager, very knowledgeable and pleasant. Go with Trustco and the heck with Citibank and all those mega banks that don't care about you.
February 2024
Our Trustco Bank experience was exceptional, thanks to William's responsiveness, extensive knowledge, and years of experience. He kept us consistently informed with timely updates, ensuring a remarkably fast and tailored process that prioritized our best interests.
More Comments(14)
Other Information
Specialties: Checking Accounts, Home Mortgage Loans, Savings Accounts
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