February 2023 by Samual Stegall
This is perhaps the worst company in all of America. They contacted me in July 2022 to purchase a mattress for a veteran they were helping. I received a promissory note stating that I would receive payment 10 days after the bed was delivered. It is now Nov and I just received an email stating that they could not tell me when a check would be mailed out. Vaughn (my contact) has repeated lied to me. Mr Preston the finance guy will not return my phone calls and shows a lack of competence. Whoever is running this company should look into their policies and management and make some serious changes. The unprofessionalism and lack of accountability is appalling. The goal of helping veterans is commendable but they have literally "stolen" merchandise from me to give to their clients and then tout what a great job they are doing. If Westcop ever calls asking you to help a veteran know that you are making a donation and not a business transaction. I would not recommend this company to anyone.
