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April 2024 by Sarah Lion
Awful employee. I asked for decaf, he just slowly shakes his head no. No explanation to be found. Just no. I ask for a blueberry muffin, he just slowly shakes his head no. Again, no words anywhere, wasn’t sure if he knew how to use them at this point. Keep in mind I ordered at the normal screen and had to double check myself that he heard me right at the window cause he yells out non-decaf to the coworker making it. Still not sure if he heard me or just didn’t care cause dude doesn’t feel like talking. I said okay, what muffins DO you have, and he gets super exasperated like I asked him to explain the pythagorean theorem. All in all, he handed me non-decaf and stale churros. Very unfortunate.
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April 2024 by Ron Jon
The drinks are never consistent ?
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April 2024 by Amy Crossman
Very clean and always enjoy going in there
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April 2024 by Mary Purvis
Parking: Located next to the high school, many cars depending on the time of day.
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April 2024 by Mandy Painter
DON'T GO HERE! DRIVE TO PAULA'S ON N. PAIGE ST. THIS is the absolute worst dunkin. They are slow. Purposely slow. Stand there and flat out, ignore you. I placed a mobile order, and 30 minutes later, it isn't ready, but walk-ins and their mobile orders were placed and picked up after my order went through. I had to leave to go to work and call corporate to get a refund. This was at 227pm too, so nit a rush time. They need people who can actually read and write and interact with customers. Their employees stand around with dumb looks on their faces talking while holding food or a drink with a line of people waiting without a care in the world.
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April 2024 by Iris Iris
Leadership exceeds expectations. Prompt, courteous, professional and friendly.
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March 2024 by Michelle Kraut
The dk app is not worth having. Sometimes it doesn't even work. And, the new reward are not worth using apps, becoming too expensive.
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January 2024 by Matthew “Fella” B
Absolutely the worst Dunkin i have been in waited 20 minutes in line just to order then waited for 2 medium coffee which was not the best tasting. The store was dirty, and the staff was rude .
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December 2023 by Darryl Shaffer
Let's get that app working properly eh? Good coffee .
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December 2023 by Kelsey Gray
Dealt with one seriously amazing employee today who's name is Gregory..he made me an amazing drink and when we were waiting for somebody anybody to cook our food he figured it out for us all the while continuing to make people's drinks..I was incredibly impressed with his ability to multi-task with a smile on his face and a cheery attitude.
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November 2023 by Eric Coleman
There was two cars in front of me in the drive-thru. It took me 20 minutes to order in 20 minutes to get my food for a total of 40 minutes in the drive-thru. My bagel bites had no cream cheese in the middle, as I think they've been heated up three or four times? I'm sure they were short employees and the person who got our food finally had just gotten off a much needed break. As much as I understand this I don't have 40 minutes to wait in the drive-thru.
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November 2023 by Deb Glavich
I did not order food, just coffee, used app to order ahead, able to skip the line. Very busy on Saturdays with UE high school right there.
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September 2023 by Jet Reardon
made my coffee perfect ?
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September 2023 by Priscilla Adams
A nice Dunkin. Coffee was perfect, staff was friendly, service was quick.
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July 2023 by Eulaha L.
Busy location because it's located close to the high school, but they are very efficient. I rarely have to wait more than a couple of minutes to get my order (even when it's busy). I wish the other Dunkin's in the area would, take note and step up their game. This location is great!
