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January 2024 by Marcus Peeples
The entire process was very seamless and completely stress free. I reserved my unit online and received a phone call just to make sure if I needed anything else. Excellent!
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January 2024 by Tammy Gallinger
Storage Sense is an amazing facility. Their units are beautifully maintained. When I had an issue - water leakage, not preventable or their fault, they took care of everything. No hassles. Their customer service, Doug, Ashley and Jim, are top tier. I will definitely use them again for my storage needs. PS I’ve had to use various storage facilities in my lifetime from CA to NY and these guys are the best hands down.
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December 2023 by Ernest Chaluisant
Very clean, I felt very comfortable and safe. Staff are very helpful. It’s also nice that they have carts to load stuff on to go back and forth from unit to car.
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November 2023 by Steve S
BEWARE!!! Our Travel Trailer was broken into and lived in for at least 2 weeks by drug addicts at the Storage Sense Endicott, NY facility totaling out our camper. Yes the travel trailer was locked. Although Storage Sense advertises they have security cameras and a gated access, the facility is far from secure. There are no gates around the perimeter. The only gate there is when you drive into the outside parking area. There are worn paths around the gate from people walking past it. There are also paths from the woods behind the facility into the outside parking storage area. Secure? not in the least! We were told there were security cameras. There are but they are useless. Storage Sense put up outdoor storage units and blocked them to the point that only the top of our travel trailer could be seen by them. Think twice before you store there. I would highly discourage anyone from storing there based on what happened to us.
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November 2023 by Christina Freeman
I love this storage facility. It is clean, spacious and well lit. You can store cars and everything here. I’m glad my husband suggested this place.
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November 2023 by Jennifer Whyte
My experiences with Storage Sense were great. The Representatives (Ashley & Doug) were professionals, helpful and knowledgeable.
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November 2023 by Alexandra Battaglini
The manager was helpful and the space suits my short term needs. I’m down- sizing and my household good will not all fit in the new place.
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October 2023 by Carol Ortiz
The staff are very polite. There was always someone there to help with anything I needed. The facility is clean and well maintained. I had the luxury of coming and going in all types of weather to remove and store my belongings. I would recommend to anyone looking for storage space.
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October 2023 by Roja Eswaran
The employees are very friendly and kind, especially Dough. He is a life saver. My car battery died, Dough is kind enough to lend his jumper cable and helped me with the car. Really appreciate his help!
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October 2023 by lisa harlost
Well I never did use my spot. We ended up parking our RV at home. We didn’t think it’d fit, but it did. But the service and Doug were fantastic. Thanks!!
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October 2023 by Diana Wallace
Was able to get two rooms, and staff worked with me to consolidate into a third. Very helpful.
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August 2023 by Bob Steiger
The office staff was friendly and precise. Service with a smile is always nice.
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August 2023 by dv_cuts
Spoke to Ashley, she was professional and I highly recommend them for all of your storage needs.
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August 2023 by Theresa-Ellen Jacobson
This unit it not climate controlled as promised. Mold grew in the unit over the summer. Hundreds of dollars worth of items for my sons dorm had to be thrown away and we had a hard time finding replacements to move him into his college.
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August 2023 by Christina Desmond
They r nice and help when needed.. could go in and out of gate as many time as u want in a day.
