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November 2023 by Peanut Xie
It’s 7 am and the ATM doesn’t even open ? How convenient. Will deactivate all of my accounts soon
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November 2023 by J LYNN2
Rude and unfriendly Male employee They could learn from Visions fcu staff on how to be with customers.
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August 2023 by Arthur Schaffer
ATM is in a separate lobby, not open for saftey..300.00 limit withdrawal,,hot in that little lobby,,touch screen needs improvements..
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February 2022 by Willard Keener
Quick.
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February 2022 by Mike Jones
So snooty and Unfriendly
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July 2021 by EndicottRocketter John Eayres
Joe was great. Even meet manger Andy
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July 2021 by EndicottRocketter
Joe was great. Even meet manger Andy
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December 2020 by Erica Johnson
The worst customer service I have ever seen!!! Not able to do automatic payments for car loan, the website is NOT FRIENDLY at all and no one seems to be able to assist IF YOU actually get a person to talk to you.
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November 2020 by Bobby Fletcher
I was happy with the customer service I received from Joe. However one of the ladies behind the counter was definitely not people friendly. My advise is to make a change to the attitudes of your employees. Maybe it’s time to hire some fresh faces because everyone agrees on one thing......the ladies behind the counter are grumpy old miserable people that no one wants to have to communicate with!
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April 2020 by Phoenix Rising
Absolute worst customer service. Made the mistake of going in there yesterday....Not normally where I go, but every time I go in there, I end up waiting in line FOREVER, they are ALWAYS under staffed. It's ridiculous. Took almost 30 mins. To get in and get out. NEVER AGAIN will I ever walk into this branch again!!! The teller, the ONLY teller, standing there finishing a task, never once acknowledged that she had 5 people waiting in line...the manager was demanding a task of her, not once did either of them look up and acknowledge the 5 of us, & apologize, or say, "we're sorry, we'll be right with you"... Ridiculous! Wasted 30 mins of my life, I'll never get back.
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January 2020 by M Jones
Press connects readers choice awards awarded this branch the most miserable in the southern tier! Seriously I wonder how many people’s moods they ruin a day? Don’t go in here if ur having a good day they are sure to put a damper on it.
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May 2019 by Debbie Sefcovic
Absolute worst customer service. Made the mistake of going in there yesterday....Not normally where I go, but every time I go in there, I end up waiting in line FOREVER, they are ALWAYS under staffed. It's ridiculous. Took almost 30 mins. To get in and get out. NEVER AGAIN will I ever walk into this branch again!!! The teller, the ONLY teller, standing there finishing a task, never once acknowledged that she had 5 people waiting in line...the manager was demanding a task of her, not once did either of them look up and acknowledge the 5 of us, & apologize, or say, "we're sorry, we'll be right with you"... Ridiculous! Wasted 30 mins of my life, I'll never get back.
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February 2019 by Adam Bubel
I was treated like a criminal for cashing a check there.cause I wasnt a member. I have never been treated so bad at a bank in my life. just cause I couldnt wait for my bank to clear it cause I had to by material for the job i was doing. was asked what the check was for.which is none of there business.i paid you guys the 7.50$for cashing it. was asked to sign a piece of paper for her to look at my writing and the checks writing to make sure they didnt match.please treat people with respect.i will never open a account or even go to the endicott bank again.
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August 2018 by Timothy Davis
Piss poor service very rude and unprofessional. Refused to make a copy for my records and good knows they charged me $8 to cash a check. Find a better bank people because this one sucks!!!!
