“I went to the location in Vestal and they didn't know what was going on so I didn't want to deal with them again so I went to this T-Mobile location in Endicott New York and Jaden helped me make a new PIN got right to the point and I was in and out”
“Not my photo, however this woman deserves all the promotions, vacations, and raises this company has to offer. She was SO KIND and patient with the children she stood up for what was right and gave us the best deals and grace, when their partner company was throwing me through the ringer. Love her love this store but here’s to hoping I never have to go back unless it’s to get something new”
“My phone stopped working I thought my phone was done for good it to Gone mobile the guy fixed it in 20 minutes and phone started working better than ever. Love this place highly recommended”
“I would genuinely say there's few business owners like you guys who put your customers first before profits. Thanks for taking your time to fix my phone issues, very patient and resilient”
“Shoutout to Gregge he was so kind, so helpful and all around the best after an exhausting and stressful day dealing with my broken phone. Knows what he’s talking about and amazing service. Worth going out of the way to come to this location. Thank you so much Gregge!!!!!!!!”
“Went in for a new phone, let me say, amazing customer service! Theo worked to find the best deal he could for me. He set up my phone and offered me internet service that’s better than what I currently have. Thank you so much!”
“Michael is a very sweet, understanding, patient & helpful young man. A great customer service agent & representative of this company. & he also offers the lowest prices in the whole Tri-State area surrounding Binghamton, Vestal, Endicott, etc. Please ask for Michael if you ever need help with purchasing a new device, switching service providers or activating cellular service for the 1st time. Very honest & reputable agent & company... Especially compared to all of the ones in the same exact area, including the ones in the same neighborhood & on the same exact block as Star Mobile {~aka~Boost Mobile by Star Mobile}”
“I came in and asked about service and the young lady I dealt with was amazing I believe her name was brandy , she did a amazing job as well as her team , who were very friendly from the start with there warm hellos”
“Very good worker helped me with my and my bfs plan. Very clean, very respectful. Let me know some things that were going to cost me money that were on my plan that I didn't know about.”
“The representative Veron was very helpful, professional, patient, and courteous when she was helping me solve my issue with my phone. She is an asset to your company!”
“Had a rough phone issue and the team handled it great. Shoutout to Janielys and Alex! Janielys went above and beyond to help me as much as possible and even when her manager Alex needed to get involved they didn't lose patience and worked to fix my situation.”
“The service from 348 Main St. T-Mobile location was excellent. She gets the golden buzzer from us. Every T-Mobile location should have someone like her to take care of them. She was kind, patient, and caring. As long as she is there we will continue to go to this location. Her patience was especially noted because she had to deal with the needs of a senior citizen. Awesome service
We had to make another visit to adjust the account and got the same beautiful treatment in July like we got in June. Thank you. Keep up the patient, beautiful, kind service.”
“Cams fs a cool dude, he apologized for not remembering my name but... i don't even remember my name most of the time, ion go by my government. Honestly, the people who work there are kinda the only reason i stay with AT&T. My service goes to shit type quick n the website be down all the time, so I can't pay my phone bill over the phone like I want to (could be user error tho??♀️). But Cam usually has it covered since I could be slow, or whoever run At&t may need a bit of assistance :)”
“Had a great experience today becoming a T-Mobile customer today. Jaden was great explained everything to me and answered all my questions and needs. Rico the manager helped set up my home Internet and explained how to set it as he was doing it. Staff was friendly and very humorous. Highly recommend this location.”
“This review is for the Verizon store located at Oakdale Commons on Harry L Drive, Johnson City, NY. We have 4 cell phones on our Verizon plan. On multiple occasions when ever we had issues, we would call Verizon's 800 #. Every phone call has been met with extremely LONG calls and MISINFORMATION. Each time, we ended up needing to go into a Verizon store. Of all the locations in our area, we have found the best support at the Verizon store at the Oakdale Commons. The store manager, KAISY O., has been the most informative AND the most helpful multiple times. More recently, on 6/30/25, and after multiple lengthy phone calls with Hazel (Verizon 800), we called Kaisy. She was so helpful. We ended up needing to go into the store for a replacement, and between KAISY and DERRICK, we walked out with 2 new iPhones. Thank you both so very much!!!”
“Andrew solved complicated issues caused by third party stores. He worked with customer support to resolve problems after a phone was lost, and luckily found. It pays to work with Verizon corporate stores and not third party. Thank you Andrew!”
“Brian waited on us. I got a new phone. He helped us out very helpful very friendly and very good customer service and offered us a new plan with our TV with spectrum and we took it along with our new phone.”
“The folks were VERY helpful..they got my phone up and running better than the people on the phone for boost mobile. Plus he also helped get my car synced up with my car...
THANK YOU”