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August 2024 by Colleen Goldstone
Wonderful service! My go to for Al my shipping needs. They have packed and shipped many items over the years. A+
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August 2024 by Barbara Ann Powell
I have been a customer of Endwell Pack & Mail for over 5 years. My experiences with faxing, mailing packages, purchasing greeting cards and packing materials, and using their copiers has been five-star all the way. Their suggestions for mailing packages at the best price and with the best packing materials are so appreciated! I’ve always been greeted with smiles and treated well by the owner and employees, even in the busiest of times. I much prefer doing my business here than with the US Postal Service.
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July 2024 by Darcy Frederick
We used their services to send a handcrafted gift out to dear friends. We just didn’t trust anyone else with it. They were amazing! They’ve always been amazing!
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July 2024 by Debra Potter
WILL NEVER GO HERE AGAIN! The owner of this business is so arrogant and narcissistic! Over a small piece of tape we asked to use, and his denial of that, this situation escalated very quickly. He proceeded to tell my husband that he is not a man of God or the man of the house because he lets his wife (me) run things. Completely OUT OF LINE! Mind you we have shipped over 1100 packages at this place since May, and they make 50 cents per package so losing one tiny piece of tape was not worth losing us as customers. This place needs to go out of business ASAP!
* Edit after his ridiculous response - If this man thinks I yelled at my husband, it just further proves he feels women should be silent if my talking was yelling in his eyes. I also walked away, not stormed off, as I did not want to lose my cool over how this owner was speaking to us. Sexiest narcissist right there!
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July 2024 by James
I've been using Pack & Mail services for years and highly recommend them. Sean and his staff are extremely helpful, no matter the question or requirement.
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July 2024 by Ryan Rivera
This place is the best! So conveniently located and handles all my shipping and packing needs! They have gone above and beyond numerous times to make sure I’m a happy customer. Highly recommend!
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July 2024 by Tom Syrell
What a great place to do business. Sean and his staff are super helpful and friendly. They offer a full service shipping location as well as shipping supplies and many gift items. If is a great place to stop for all your shipping needs.
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July 2024 by Jonathan Wright
I use their services regularly. The staff here is always super helpful, attentative, polite, professional and friendly. They do a fantastic job everytime. They are effective, efficient, caring and always go the extra mile to make sure my needs are met.
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January 2024 by Phoenix Arizona
Sean & his staff were simply amazing from first contact phone call to follow-up emails & phone calls. They picked up a fragile antique item I purchased on the internet from a nearby town close to them where the seller was not able to ship the item. Pack & Mail picked it up, packed it and shipped it to my home in another state. This was all coordinated via email & phone. The item was glass & fragile and it was packed so well it arrived at my home with no damage and in perfect condition! I could not be happier. People who have met Sean say he is the nicest man, and I agree 100%. He was an absolute pleasure to work with. Highly recommended business. I would use the again without hesitation. A top quality business that’s professional, friendly, & trustworthy - you can count on them! A blessing!
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September 2023 by Mark Henry
Been here several times for various reasons and am always happy with staff and their ability to take care of my needs. Will continue to use them whenever the need arises. Can’t understand the negative reviews I’ve read I think people are gust hiding behind the internet. If you have a problem with a business have the balls to talk to them in person stop hiding behind the internet. These people are awesome!!!
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January 2023 by Elizabeth Ait Oumessaoud
Really helped when I had no idea how to package a few large, irregular shaped boxes.
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November 2022 by Michael Murphy
Pack & mail is great. We appreciate them accepting prepaid packages as a courtesy. They’re always fast, pleasant and efficient.
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August 2022 by Ghetto Caes
Every time I drop off mail here there is always a issue with the tracking not being updated or "scanned by USPS" and always ends up missing. This only happens when I go there.
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July 2022 by Stella D.
Owner made me extremely uncomfortable. I have heard from friends before that he was very inappropriate. Unfortunately, he found it amusing that I was clearly uncomfortable. I will never step foot into another one of his establishments. Felt like crawling out of my skin.
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February 2022 by Jason Keighin
They were trusted by a local auction house to ship a 110 year old lamp, with a reverse painted glass shade of the same age. They shipped the piece with the Glass shade attached to the 15lb bronze base. They double boxed it for protection, but all the protection in the world wouldn't protect it from the weight shifting of the base, and the 110 year old glass (and like ALL GLASS) has no stress tolerances. Didn't receive an invoice until the morning the parcel was delivered. Ups personally handed me the box, I carried the box inside my home, unboxed it, only to find it was broken. At first I couldn't understand why I was hearing broken glass and clanking metal, because the boxes were in PRISTINE condition. It wasn't until I removed the piece from the interior box that I understood. As previously stated, he shipped the 110 year old glass shade, WHILE STILL ATTACHED to the 15lb bronze base. We contacted the shipper, sent them photos and video. Contacted the seller, whom, after seeing the condition of the piece and how it was shipped, was livid. Two days later, I call and talk to the owner Shaun/Sean/Shaun. In all my years of buying, this is only the third parcel to arrive damaged or destroyed. This is the first time however, where the offending party, was not only NOT immediately apologetic, but, was in no way apologetic at all. (Shaun) Told me: "I packed it myself, and there was no wiggle room when I sealed the box" Well, the box, had styrofoam inserts (from some other product), and the rest was packing peanuts. Packing peanuts do not create a static environment. (Not that you want complete stillness within the package, you need some sort of "crumple zones" but you in no way want negative spaces in fragile shipping) He was wholly condescending, cocky, and completely pompous. This attitude can only come from someone for whom a situation like this is a regular occurrence. He was not shocked, he was not surprised. I asked about my recompense, and his response was as such: "Well, we gotta wait for UPS to do 'their little investigation'. Might be three to four weeks". He offered no apology, and loudly ate his chips while on the phone with me as he calmly (again, can only come from this being a regular experience for him) stated in no way could this be his fault. His attitude was as if he was angry, and annoyed at me for even calling to inquire as to how the situation happened in the first place. His ineptitude has cost me several hundred dollars in profit, and has robbed the world of a piece of art, and artform, from a time where that artform was at it's peak, and he was annoyed at being spoken to about it by the very people who paid him, and were wronged by him. Draw your own conclusions, but I will never use, nor recommend his service.
