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March 2024 by Jay hova
Good service no complaints.
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March 2024 by Lisa Hoffman
Thank you to the kind owner/employee that quickly helped me with my very low oil level, despite it being almost closing time and raining! 5 star service!!
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February 2024 by Braxton Jones
I just showed up for my appointment at ten fifty for eleven and not a single person is here and the door is locked. I came from two hours away because I’ve heard great things about this place! I won’t ever be coming back!
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February 2024 by Ky Halm
Arrived by 9am today nobody showed- called number for appt told to come at 930am. Nobody showed up to open the store. Terrible customer service as they said it would be escalated to a manager to come open the store or get a call back but nothing happened.
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February 2024 by Stacy Rohan
Excellent service.
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February 2024 by David Whiting
Came in because I had a nail in my tire. They took the nail out and plugged it. The tire should of been replaced because the nail was close to the end. As a result the tire blew on the highway and needed to be towed. Needless to say I towed it to a different shop. Thanks for wasting my money on the plug and the tow.
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February 2024 by Bonita Graham
Do not get your oil changed here. They charged me 3 times and never actually did it. When I went to another shop they said it clearly hadn't been changed in over a year.Edit: I know they responded below acting like they would fix it. I called the number last time I posted a review for them on yelp and the woman on the phone agreed to look at the documentation and then I never heard back after I sent it. Still trying to decide if it's worth suing :(
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January 2024 by Bill Gates
Manager treats you well and they always fix o my what's needed
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October 2023 by James Surowka
The service at Monroe is wonderful....they do a great job..always pretty quick service. Great prices...
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July 2023 by Bonita G.
I live close so I have often used Monroe for little things though I learned early on not to use them for anything big. Recently was traveling and had my oil changed elsewhere. They said that it looked like I hadn't changed it in years despite the fact that I have been paying Monroe to change it every time. Little thing, but when a mechanic cals female customers "sweetheart" and "dear" that always bugs me.
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March 2023 by Nicholas Otero
The team at this location is the best of any monro I've been to! I have and always will take my vehicles here!
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January 2023 by Jessie Daglio
Went in for NYS inspection and was speedy and mechanics were very friendly
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May 2022 by Rachael Holden
Jim at the Endwell NY location has been great to work with. He is honest about what needs to be done without pressure or over-diagnosing. I keep coming back to this location because of the excellent customer service he provides.
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February 2022 by Gregory Eckert
Called days ahead to make an appointment which was confirmed! Show up on the day and time of said appointment and was informed they couldn't honor it due to lack of staff! Just plain bad!
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December 2021 by Julie W.
This place is awesome. I needed my car fixed ASAP and Jeremiah was able to answer my questions and repair my car quickly and efficiently. Whatever the problem Monro has the solution. You can trust your vehicle to Monro. You don't have to wait for excellent service. Thank you!
