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March 2024 by David Schmitt
From the 1st week of operation this place has been cluster you-know -what. I avoid it now b/c. I'd rather not have our order screwed up and long wait time if it's several different things. I've always liked BK but this one is ruining my opinionIt's nice inside but .........Actually I had a pretty good experience recently on a to-go breakfast order. Only two workers. The Mgr said they can't get reliable help. In the time I was there at 9ishAM I was the ONLY customer.
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February 2024 by Jordan Milton
Received the incorrect order and was overcharged. Restaurant refused to refund. Avoid this
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January 2024 by Janet Seabridge
The inside of this location is beautiful! The food is what you’d expect. The employees are consistently apathetic.
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November 2023 by Julymar Castro
Girl on drive thru did not take my order correctly, she had to get another worker to fix her mistake, she rushed my order, and forgot my Medium fries I didn't even go back so I didn't have to deal with them
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October 2023 by Shawna Melton
This is the worst Burger King! I just waited 20 minutes at the drive threw and was never waited on. They need to get their act together.
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October 2023 by amy weise
I love coming here , the people are amazing . The food is great nice , hot and
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October 2023 by Alison Jones
This burger king has the friendliest staff, the food was hot and fresh.
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October 2023 by Aiden M
Now I always give places the benefit of the doubt but the way they mess up orders here is crazy, every time I've gone here they have somehow messed something up, it's become like a game to me. Today I asked for an 8 piece nugget with a large fry. The guy asked me if I wanted to add on 2 cookies for $1, I said sure. He then asked me if I wanted to donate $1 for something, I said no (sorry). He reads me back my order to confirm. What I got was a large fry with 6 nuggets (not that big a deal) and no cookies + I gave a $1 donation. Last time I was here about a year ago they forgot my mozzarella sticks and my drink (but I could at least remind them of the drink while I was at the window). Another time before that there were no fries. It wasn't even busy at all this time. But I understand because if I worked fast food I'd probably be hollowed out by now
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September 2023 by Graham D.
Not sure why it's rated so low on Yelp. Crazy fast service with great quality (fast food wise), 5 stars for a Burger King! The new wrap was surprisingly great, Hi-C and frozen Fanta is , good fries, still finishing my food.
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August 2023 by Andrew Michielson
Says open till 12am . Came @11:10 pm . Closed or ignored. Go to another BK ! Don't waste your time or $ . This franchise charges more than other BK franchises also . Beware!
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August 2023 by Peter Howell
They need to hire more employees. Drive thru line is a marathon. Never Again
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July 2023 by Jake Bush
I’m glad they only charge like 15 cents for tomato unlike McDonald’s who charges 50 cents
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July 2023 by Joseph Strayhall
Very good lunch experience at this Burger King in Penfield. I had the Number 1 & the food was very fresh and the french fries were crispy and delicious.
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June 2023 by Kelly Snow
Love that they have the Impossible burger option, and a fish sandwich. Kind of uneven when customizing (no onions or pickles)but otherwise pretty good and fast.
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June 2023 by Chay ..
I come to this Burger King to get a vanilla ice cream every day because I like how it's soft serve. I think the girl that's usually at the drive through is named Lexi -- she's the best food service worker I've ever encountered. She makes me laugh every time I go she's always so positive and friendly.
