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September 2025 by Glenn Sarich
Recently had an issue with a laptop, it was running extremely slow and it’s refresh rate was non-existent.
Went on line and saw Canaltown Computers and the high ratings.
Made sure the laptop could be upgraded for both RAM and Harddrive.
Called Canaltown and spoke to Andy, we discussed what I was looking for. He told me absolutely the laptop would be much higher performing.
Dropped it off and 3 days later it was done. It’s performance was extremely enhanced.
The entire process was easy, swift and reasonable in cost.
I absolutely recommend Andy and his company. It felt really good to support another local business.
It is a great place. Thank You, Andy.
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July 2025 by Stacy Melody
The owner really cares and shows that he wants to help people with computers and not just sell things people don't need. His business approach is human-centered, and working on computers is his passion. Would definitely recommend to anyone in the Fairport area needing help with building or fixing a computer.
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June 2025 by Eric Jackson
I give Andy credit for his diligence in communication during the process. Although we never figured out the exact nature of what caused my hard drive to fail, he did everything possible before confirming that replacing it with a new one was the right move.
He reached out regularly, was always able to take my calls, and helped with recommendations.
Finally, and very importantly, he took great care to not just fix the computer, but return it with all of my desired specifications. Saving my files was more important to him than it was to me.
Great customer service!
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June 2025 by John C.
Give Canaltown your business! Andy is super friendly, communicates effectively, did the job on my laptop quickly, and got it done right the first time!
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June 2025 by Brian Wilson
Forget Geek squad... come here.
I went to Geek Squad with a laptop that wouldn't turn on. They did a few simple tests then said it's probably a bad motherboard. I could send it out for diagnosis for $80 which would take 2-3 weeks.
Called Canaltown and they said they take a look and if the motherboard was bad they wouldn't charge me. Guess what? The motherboard was fine and now my laptop is working great; all in two days. Thanks!
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June 2025 by Diana Alvarez
Andy, I’m so glad you’re back. Your service is excellent and you go above and beyond. This is the second time You’ve helped me with my computer needs. He knows his business. Professional, good service.
Keep your eyes open, Canal town Computers classes For those who need a refresher and people who want to understand AI. I’m next on the list.
Thank
Diana
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May 2025 by Kim Coleman
Andy is the best with computers known him for a very long time would not take my computer's any place else prices are reasonable he knows what he's doing I have a lot of faith in him when it comes to my computer if you have any problems with your computer Andy is the person to go see
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April 2025 by Amy Baumbach
Outstanding Service and Expertise!
I brought my laptop in for repairs, and they exceeded my expectations! They diagnosed the issue quickly, explained everything clearly, and had my computer running like new in no time. Fair pricing, honest advice, and exceptional customer service—I highly recommend Canaltown Computers for any tech repairs!
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March 2025 by Dillon Foley
Knowledgeable and friendly owner who fixed my laptop. It was a fair price and made the older computer run like new. High recommended!
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March 2025 by Ryan Longstreth
I took my computer here because it was running slow and they cleaned it up making it run normal again for a really affordable price especially for someone on a fixed income
