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March 2024 by Courtney C. Pangrazio
Dibellas is a staple for subs in Rochester. I lived across the country for almost a decade & dreamed of a sub that compared & never found one. I LOVE DIBELLAS!
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February 2024 by James Strassner
Subs are always good but with prices the way they are there comes a time to say they cost too much and for almost $20 a sub there's better places to get a
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February 2024 by Patty Mac
Seriously the best subs ever!!! This location is consistently excellent! No other sub shop compares to them around here!
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January 2024 by Matthew Vercant
DiBella's is consistently fast, fresh, and interesting to eat. There runs a risk with subs, that the flavors are boring, or the sub is dry, or the company goes for the easy layup and saves money scrimping on say, pickles. DiBella's does none of these things - a 10 inch sub feels like more than I SHOULD eat in one sitting, and often makes two meals (except when I just keep eating, because it tastes good). Nice decor and friendly staff too, makes this my go to for subs.
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January 2024 by C C
Great subs with great bread and superb toppings. They fill your bread unlike other sun shops and the bread is naked fresh.
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January 2024 by Mabelle Pizzutiello
Amie helped me with my catering order -so ma my choices! The sub tray, antipasti salad and my veggie sub were perfect! It was ready when promised for pick up. They provided all utensils and paper goods and the onions and banana peppers packed separately! Thank you Dibellas!Parking: Staff brought the order on a cart to the car!
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January 2024 by Carla Priscilla
Very nice place and
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December 2023 by Alonzo Martin
Purchased a catered platter for an event for the holidays and it was perfect. Not only was the food good but the service was great. Every employee carried a smile and I was greeted with the upmost respect. Sometimes I read these reviews and I'm like, whatever but I tell you this, this review is legit. I'm actually going to order again to compare. If it isn't the same or better, I will respond to correct my post. But I know they wont disappoint.
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December 2023 by Bradley Kowiak
Great experience. Great employees and customers.
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December 2023 by David and Kathie Ross
Overdue review. I don't get sub sandwiches often. For many many years when I get subs I go to DiBella's or at least up until now. It seems things have slipped there of late. I suppose staff shortages could be to blame but it doesn't seem worth it to me to keep trying. Of the last four or so times I've gone there three of my visits have proved unsatisfactory. Two of those times my orders were badly mixed up. Essentially the wrong stuff in the subs. I contacted the location and to their credit they did give me a credit for a replacement. Unfortunately that doesn't help when you get home and find the wrong sub and you don't feel like going back to the location for a replacement and who wants to have to open up a sub on the premises to check if it's correct.My last visit was back at the end of October. I ordered a Cheesesteak sub.This was my first time getting that sub. I think it may have been correct but it was so lacking in substance I would call it a bread sandwich. It reminded me of the low income sandwiches my mom made me for lunch in my childhood. One slice of baloney. I know they weigh the meat there so I suppose someone may have weighed it wrong or perhaps they are just cutting corners. Either way it ruined the meal and as before I didn't want to go back out to correct the problem. Too many disappointments.
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November 2023 by Stacey R.
Called in an order. Wrong bread on one sub and mayo on other when asked for no mayo. Wen we picked up order staff was busy taking amongst themselves not paying attention to customers.
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October 2023 by Kristine Dwyer
We did a takeout order for 2 subs. We got home and both subs had the wrong bread, and almost every topping was missing besides the meat and cheese. Very disappointed in this Dibella’s location
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October 2023 by Andrew W.
The food was delicious, as usual. Fresh bread, fast service. And my daughter was very happy that the meat in her sandwich was three distinguishable meats. We ate in the store and enjoyed the music and time together.
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October 2023 by Connie I.
My review has nothing to do with the actual food. I wish I could give zero stars. I have always enjoyed the Steak subs. Still really like them. It has to do with the RUDE MANAGER at the Penfield Baytown location. I went in with a coupon I had just got in a email. He insisted I already used it. Which I DID NOT ! I had gotten it the day before. IT WAS Only FOR 2.00 off. It had nothing to do with the two dollars. It has Everything to do with the way he was accusing me of already redeeming it in front of other customers which made me very uncomfortable. I would never try to use a two dollar off coupon if I had already used it I told him to keep the sub and I walked out. It's a shame because everybody else that works there is very pleasant. I will never go in there again as long as he's the manager. This isn't the first time he has been rude. He was also rude to a friend that I was with on a different day. She asked if she could pay for extra meat because one side of her steak sub was all bread. And he said NO. So I gave it another try and he made such a big deal about the coupon. I don't care how good there subs are. Won't go back. Way to many other places in the area to get a sub at.
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August 2023 by Suzanne Welch
Love this DiBella’s location! Usually order ahead and use curbside pick-up. Friendly staff and always get my order right! Best subs in town!Parking: Pull right up in front for curbside pick-up!