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January 2024 by Chelsea C
Dr Ortez and the team are fantastic. The genuine compassion is a breath of fresh air and the communication is top notch! I trust them implicitly with my pets
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November 2023 by Alan Boezi
Fairport Animal Hospital has been our family vet for over 20 years! Dr. Hall is by far the best vet we trust his opinion and he always goes out of his way to explain his diagnosis!
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November 2023 by Kellie DeGraff
Dr Hall and his staff is AMAZING. Ihave the greatest respect for him knowing how much he truly cares for our fur family!!
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October 2023 by J G
They're the best. Have taken excellent care of both my dogs for the past 8+ years. Friendly and kind staff too!
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October 2023 by Michelle Lynn
There so far they have been very good with caring about both my pets and the vet my dog always see , my dog loves her ( when ur dog is happy at the VET you know there friendly and good at there job)
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September 2023 by Tom Hedge
We were cruising through on the Erie Canal, heading back to Michigan, and our little Scottie dog needed stitches taken out and this Animal Hospital took them out for no charge. The reception area is clean and airy, the receptionists were very friendly, and the vet was quick and personable. If we lived in the area we would definitely take our little boy here.
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September 2023 by Meressa Darling
This is my favorite vet hospital around! The entire staff is kind and informative, which is a breath of fresh air after our previous vet! Clean office, easy to schedule online or over the phone, and got my sweet old cat in quickly!
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July 2023 by Karen S
The VERY BEST! vets and staff are superb! Couldn't ask for better for my cats or myself . Love this vet hispital
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March 2023 by Kai-Leigh Barone
Staff is very kind and compassionate. Facility is very clean. I called at 8am for an emergency visit for my duck. I'm not a regular customer there, but they got me in at 930am with no hesitation. Sadly my boy was too far gone and passed away while we were there. The Dr. was so kind as he broke the news to me. I was obviously emotional and they gave me the time I needed to process. As I asked questions and started to blame myself, he was very empathetic and helped put my mind at ease by explaining what may have caused this and my options for cremation if desired. I know I repeated questions and comments but he patiently repeated himself. I never felt rushed out of the room while I took my time to grieve. I am so thankful for their efforts and willingness to help so quickly. They were kind enough to not charge me for the visit considering the situation.
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March 2023 by Jessica Bond
The staff at fairport animal hospital is always friendly and helpful! I've never had a bad experience with them. We've brought our animals to Dr Hall for the past 10+years and he is the best! You can tell he has a passion for what he does and treats your animals as his own❤️
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March 2023 by Lauren Grzenda
The nurses, receptionists, vets, and all other staff are very nice and professional. They are also very knowledgeable- you can call this animal hospital with any questions and they will always get back to you with an answer. Overall it’s a very friendly and welcoming environment. The only problem with this place is they are so so bad about keeping your appointment time. When I show up for an appointment on time and check in, I end up in the waiting room for 30-60 minutes before being called.I don’t believe she works there anymore, but Dr. Zarouba was temporarily the primary vet (instead of Dr. Hall). She was absolutely awful. She may have had veterinary knowledge, but she certainly didn’t portray that. Zarouba was incredibly rude and did not have the communication skills necessary to speak with patients. I hope she never works there again.
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January 2023 by Veronica Prindle
My dog loves it here. The staff is friendly even when Ollie is being difficult. They r knowledgeable and we were in and out for a reasonable price
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January 2023 by Addie Tenace
Friendly, helpful, and understanding; The woman I just spoke with had to have been the nicest vet receptionist I have ever spoken to
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January 2023 by Andy Litzinger
Switched to this hospital as our previous one was to busy to ever get us in. Fairport got us in and was great with all of our animals. The techs and Vet were are very friendly and happy to answer questions. So far our experience has been great.
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January 2023 by Allie Bianchi
After viewing the other comments I see that my bunny wasn’t the only one killed by these people. A year and a half later I still can’t believe it.
