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April 2024 by John Maxson
Super friendly, helpful and supportive staff! Great customer service
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February 2024 by Axl M.
I'm beyond impressed with the level of professionalism and exceptional service provided by the team at JNCS. From the initial quote to the final delivery across the country from NY to Texas, Jerry and his team were incredibly communicative and supportive throughout the entire process.I want to extend my heartfelt thanks to the entire team at JNCS for delivering not only a top-notch gaming PC but also an outstanding customer experience. Their attention to detail and commitment to customer satisfaction sets them apart.And for those still reading, I have a fun anecdote to share about my experience. In all my previous encounters with purchasing PCs, the Windows OS had always been pre-activated or I was provided with a product key via email. So when I received my new machine from JNCS and noticed a sticker with a partially obscured product key, I was a bit puzzled. However, after a few moments of uncertainty, I realized that I could simply scratch off the paint to reveal the full product activation key. If I were to offer a bit of constructive criticism, I'd say a "getting started" document would be helpful. However, given that the issue here was my own lack of experience, even that is most likely not necessary for the vast majority of JNCS customers.Choosing JNCS for my PC build was an excellent decision. Their professionalism, exceptional service, and attention to detail have left me thoroughly impressed. I'll recommend JNCS to anyone in search of a top quality custom built PC.
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December 2023 by Jim Daily
Just wanted to give a good review to Jerry and Nancy. I actually used to work for them once upon a time and they are amazing people. I wouldn't be where I am right now if they hadn't given me the opportunity to work for them which helped me find the confidence I needed to better myself.Also they make good computers! So definitely recommended
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May 2023 by Roger Moore
I have made a number of purchases from them over the years. My last order was not completed or shipped. However, they did not charge my credit card. It appears that they simply were not interested in my business
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May 2023 by Bafflid Designs
I purchased a 9k tower from this shop and I was very disappointed by the build quality and have had many problems. Motherboard arrived defective which should have been uncovered during burn in. Shipping was so expensive to the west coast no effort was made by the company to rectify things as I expanded memory to discover this 14 months after purchase, 2 months past their warranty. Fan coolers for the CPU’s clearly to shave costs which may account for the mb defects given how crowded these monstrosities make the case internals. Case arrived without parts it was purchased with. No case wheels. Case was poorly protected with dust protectors. Memory used in the build is 4X more expensive than other options suited for the mb with nominal speed advantage. Requested commodity hdds being used for Hadoop and it came with some of the most expensive hdds on the market, 5x more expensive. Strange decisions. I built an identically spec’d machine for far less and it’s been incredibly reliable and it’s faster and no issues with identical mother board.
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May 2023 by Glen Baisley
JNCS offers exceptional customer service with quality products and reliable builds. I have purchased two high end PCs from them over the years. I recently encountered an issue with my PC well beyond the warranty but their top notch support person was able to get me quickly back up and running at no charge. It's a breath of fresh air to speak to a team that really knows what they are doing and genuinely cares about their customers. You would be hard pressed to find this type of service from Dell, HP or other big manufacturers of pre-built and custom PCs. It's this next level service that will have me coming back for a third PC with them. I will happily recommend JNCS to anyone. Their prices are competitive and even if some components might be a bit higher here and there, it's worth paying the extra with a company you can trust to get the job done right and support their product for the long-term.
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May 2023 by Rainy Daze
Awesome staff great service and pricing. Very fair and one of the few places that can actually get parts! Will be back again.
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May 2022 by G. Justin Gonzales
All your computer needs in one place. Educated team they really know there stuff.
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May 2022 by Kyle Kirby
I ordered a RTX 3060 Ti from them. They were very friendly and helpful. I originally wanted the 3060, and they had told me that they did have stock of it. However, they called me telling me that it was a mistake, but they could sell me the 3060 Ti for a slightly reduced price due to their mixup.They were also very open to me pestering them a couple of times asking for an update on the order. I had only found the place on google and was very skeptical about them sending me a 30 series graphics card.I got a tracking number from them and the product arrived, sealed, in a couple of days.I highly recommend them.
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May 2022 by James Rauchfuss
Cant say enough about the team from JNCS, after issues with another local shop and some issues with my computer Jerry and Colin took fantastic care of me even preping my new board to make sure it would post prior to going into its new case. Thanks to the team at JNCS i am back up and running after 3 weeks without a computer. 15 out of 10 would recommend to anyone who needs parts or service
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May 2022 by Andrew Liverman
This is an A+ company. I’ve probably spent upwards of $10k with them over the past few months and it has been worth it. I’ve worked with Jerry on all of the sales and he is very responsive and professional. He gets the invoices to me fast and once they are paid you generally get the shipping notice from UPS on the same day.I found this company via a Google search after spending weeks looking for a graphics card and really could not believe it when I saw that they had them in stock. Prices are good and actually under fair market value in my opinion. Will for sure use them over the local and national competitors going forward due to this experience
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May 2022 by Andrew Sinn
Bought a 3080 a few months ago from them and they were very nice and professional! Also, their prices were very reasonable compared to other local competitors. Would recommend doing business with them again!
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May 2022 by Rich Grant
I bought a custom built gaming computer from these guys about 4 years ago, the process was professional and easy. I'm going to upgrade but waiting until insane prices drop before purchasing a new one!
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May 2022 by Georgie California
Always good prices, excellent service and sound advice. I have been buying here for 10+ years and highly recommend J & N. Top quality components and no monkey business. Nice to rely on a company that has gone the extra mile for me when needed.
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May 2022 by Gmail B
I am fortunate to be local and to have found these folks after doing quite a bit of research. The site was easy to work through in figuring out a system to fit my needs. Jerry & John were professional, patient and friendly over several phone calls. Jerry was exceptionally flexible with a couple of requests and saved me some money by talking me down from some things that didn't need to be part of the build rather than over-selling me. The finished product was cost-effective, well assembled and just works. Does everything I need i to do! A small group of guys dedicated to a quality product at a competitive price. Very pleased and I recommend them highly and without reservation! Ray
