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July 2024 by anne thompson
Excellent customer service!!
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May 2024 by Jeff Davin
I was recently in a car accident and i wanted to take my car here because i previously took it here after another accident i was in (neither were my fault). They do an excellent job here. Lindsey was great to work with. She was in constant contact regarding the repairs that were needed and the whole process was smooth and stress free. The physical repairs to my car were excellent, it looks brand new. I highly recommend Gerber Collision & Glass.
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November 2023 by Vieden Zahariev
Excellent all around from customer service (Lindsey) to repair work. Very professional ! Would highly recommend for any kind of collision work..Services: Painting
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November 2023 by Diane Cary
Fast, professional and friendly
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August 2023 by Brandon miller
would not provide service. insurence told me to pick a collision repair shop and have them submit an estimate. made an appointment with gerber they refused to help me at the appointment. went to hoselton without an appointment they helped me immediately. reception at gerber didnt want to work was empty when i walked in. would not recommend this shop.Services: Steering & suspension repair
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March 2023 by Andrew Knight
Backed out of my garage and hit my mirror on the frame and causing white paint to rub off on my black car. I stopped in on a whim and Nick was awesome and friendly. Came right out and took 99% of it off with no appointment! Highly recommend.Services: Body & Trim
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November 2022 by Ruth Shin
I already made a post but I’m just so disappointed and stressed but don’t come here. They’re scammers, they took my money and my insurance’s money and gave me back my car worse than what I had it. If not with more damages. And they told me to bring it back in to fix it for free, they couldn’t even fix their own mistakes and told me to do to my dealership to deal with it and if it was related to the accident they would cover it. 1, the dealership said they wouldn’t be able to specify the reason, making it my liability no matter what. 2, the damage was cause by them not the accident so I’m not really sure why they’re trying to avoid accountability. Don’t come here, they’ll make you want to shoot your brains out. I’m not sure if they treated me like this because I’m a woman and thought they could just scam me but they didn’t seem like they had basic morals and human decency. They did not talk like this when I went in with my brother.
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November 2022 by Dee Day
Place seems ok unfortunately I don't know yet I visited in August the can't see me until November update October 7th 2022 work was completed. Went to pick vehicle up. Very unsatisfied disappointed. Paint didn't match. Work wasn't completed. They claim it was I refused vehicle. Hopefully they get it right this time. Still haven't received. What can I do besides patiently wait would not recommend this location. Fairport REPEAT FIND ANOTHER SHOP I WOULD NOT RECOMMEND THIS LOCATION
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November 2022 by Michael Bupp
They made it easy. Convenient location as well.
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November 2022 by Gloria Jackson
I loved the vehicle I was given it was very nice clean and comfortable.
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November 2022 by Brian Talbot
Prompt, courteous and communicative. They made a difficult situation easy.
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September 2022 by Dick Cheese
Just had my Honda civic fixed at Gerber Fairport. Not only was it late, it looked like a child fixed it. The hood was sticking up a half inch over the fender and the paint looked like it was rolled on. This place is a hack shop. I'm going elsewhere to have their work redone. My insurance company has been notified.Services: Painting
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July 2022 by Patti Miller
The young lady that helped me was beyond friendly and VERY knowledgeable. She helped me understand so much about the rental.
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June 2022 by John W. Peters III
They did a great job on our car. They are very expensive compared to other shops. But they do quality work. They charged 9700 and the other one was 5265. Big price difference, thank goodness for insurance. Overall 5 stars
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June 2022 by Bruce Lee
Very pleasant people to work with. Didn't have to wait a long for an appointment and it was done in a reasonable amount of time. Finished job was very nice.
