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October 2023 by Michelle Billies
I grew up in Fairport and was in town visiting my family when my car inspection was about to run out. Rytek took time out of their busy day to make sure I was inspected on time. They also showed me a pretty serious repair I needed but said I could wait til I got to my mechanic, so weren't trying to sell me anything. Highly recommend.
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August 2023 by Andrew Boyer
I would highly recommend Rytek Automotive. When we couldn't find a place to go, they made room to fit us in. They take the time to do things right and are there for the customer.
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August 2023 by Edd Arcade
This place has had my car for 3 days. I keep hearing, it’ll be ready soon, it’ll be ready within an hour. Can’t wait to see how much they overcharge me as well!Service: Auto body & trim repair
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June 2023 by Hailey Dainard
I had a very good experience getting my car serviced at Rytek Auto. My car needed some repairs that I was no loner able to ignore and needed fixed asap. After being told by a different shop that they wouldn't have any appointments available until later in the week, I called Rytek and they were able to get me in the next day. Jim was very detailed in explaining the issues that needed attention and about the price breakdown. I also appreciated how he sent me a text listing out all of those details as well. I will be going back in the future!
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June 2023 by James Merkley
Fantastic experience! First time customer and I’ll bring all my vehicles their to get serviced.Service: Vehicle Inspection
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May 2023 by D N.
I want to give a shout out to RYTEK Auto on O'Connor Road. I have been bringing my cars there for the past couple of years, and I'm a happy customer - in a market that usually has a lot of dissatisfaction with Auto service places - dealers included. The main difference is trust. Trust was earned by having really good conversations before, during and after the service appointments. Some are short conversations: (aka, "Give me an estimate on how much this may cost? Don't want to guess, I'd rather see it first and then I'll know more". Other questions from RYTEK, "What are you going to use this car for? Short trips locally? - or driving back and forth to Buffalo everyday?" This kind of knowledge transfer goes a long way in having them decipher my short and long term needs. Not happy with your current shop? Give them a try!
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May 2023 by Ryan
Two generations of my family have used Rytek for car maintenance and repairs, and both generations have been very happy with their high quality of work! We trust Rytek to give us proper evaluations of our vehicles problems, and fair rates. They have always delivered. We highly recommend Rytek!Services: Tires
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April 2023 by Arvid Y.
I had a positive experience with Jim at Rytek automotive. I have a 2016 Audi that had some exhaust issues a few months ago. A combination of rust and damage from backing into my garbage bin lid, caused clamps to break off and resulted in my exhaust dropping and dragging on the ground. My car sounded terrible. Pulling into and out of daycare was a bit embarrassing. I was desperate to find an auto shop and stumbled on Rytek. I was amazed that they offered to look at my car the same day, but I opted to bring it in the following day (Friday).Jim communicated promptly and effectively via text. He took pictures of the car and highlighted the issues. They are closed on the weekend but somehow managed to order the parts and do the repair in time for me to pick it up Monday afternoon. They also offered a loaner car if my repair took longer. Overall, I had an A+ experience with Jim at Rytek and wouldn't hesitate to return. I can't comment about their pricing. They seem on par with repair cost googled online. However their ability to fit me in right away made the decision easy. Also I was pleasantly surprised to find a handwritten thank you card with a $5 Wegmans gift card recently. What a thoughtful / nice little touch.
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November 2022 by frojoeification
Rytek used to be the best place in Fairport to get your car worked on, but not anymore! Now they over charge and lie!I referred a friend/employee to Rytek for a wheel bearing replacement, inspection and good look-over on his 2014 Subaru Forester. An hour and a half after drop-off he received a text… “Good morning (name disclosed). Joe from Rytek. After looking at your vehicle, we noticed a few things. Left rear bearing is definitely loud. The right rear may have some noise as well, but cannot tell for sure till left rear is done. To do that bearing parts and labor, cost would be with tax, 771.27. Rear brakes morning specifically left rear outside pad is very low. Not sure if the pads are stuck in caliper or if caliper is bad. For the rear brakes, (pads and rotors) cost for that service is, with tax, 583.20. NYS inspection was due 6 months ago. For that it would need a right front control arm because bushings are pulling out and it has a bad ball joint. To do that part, parts, labor, and tax would be 752.82. Lastly, air filter is very dirty. For that, 51.84. Just let us know what you would like to do. Thanks, Joe.”After seeing this, I immediately told my friend to have them drop it off the lift and tell them to have a good day. Those prices are plain robbery! To not get into too much detail about what labor and parts cost I implore you to always do your own research based on your vehicle. That is like 300X over MSRP for parts in this case including their estimated labor time.We called around to a few more shops to get pricing on just the control arm replacement to pass inspection. Would you believe that 2-3 other shops quoted $300-400 less than Rytek? We got a quote from Elmer’s for $380. After taking it to Elmer’s, they looked and found out that there was no need for a replacement control arm and ONLY the ball joint was bad. They also checked the brakes and they were not bad either! Yes, the wheel bearing was bad which was why he went there in the first place and now I will be taking care of that myself.In the end, we went from $2107.29 at Rytek to $230 at Elmer’s, plus a $100 wheel bearing from rock auto and some beers.Rytek has gone from being outstanding and honestly priced to “happy smile” and take you for a run, hoping you don’t know anything about the cost of labor, time, price of parts or cars in general. I do NOT recommend Rytek after this experience, and I hope others do their research before just saying yes because its “already at the shop”.Service: General repairs & maintenance
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October 2022 by Joanne Heckmann
Catalytic converter thefts are still happening in our area. Rytek just installed a cat shield on my 2015 Prius. No rattles, and no more worries about leaving it parked overnight. Much more convenient than taking it to a dealer.Services: Tire rotations
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September 2022 by Jj J.
Catalytic converter thefts are still happening in our area. Rytek just installed a cat shield on my 2015 Prius. No rattles, and no more worries about leaving it parked overnight. Much more convenient than taking it to a dealer. Thanks Jim!
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September 2022 by MCGREGOR MILLAR
We have been using Rytek for many years for basic oil changes, regular maintenance etc. But this time we had to take my daughter’s 2009 Kia Rio5 that she has only had for 45 days that had a check engine light on. Turns out the engine was full of sludge due to lack of maintenance from the previous owner. It was the worst they had ever seen. They accepted the challenge and cleaned out the sludge and got “Miss Kia” (as my daughter calls it) back up and running. They were so kind and caring, knowing that it was her first car. They explained everything in detail and really made her feel good about the service and what to expect next. Thank you Joe and Jamie, you have earned a new customer (my daughter) for life!!Service: General repairs & maintenance
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December 2021 by John Cormier
Our family's trusted automotive shop!
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December 2021 by Mike G
This is hands down the best auto repair garage in Rochester! They will have your car running perfect and they are 100% fair. I swear you bring your car here, it will run like new. They are the best. Thanks Rytek for everything!Services: Wheel alignment
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November 2021 by Teri Olivo
They did a awesome job on our cars