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August 2023 by Heidi Northrop
Austen Jones has the most amazing British accent. It's like music to your ears as he chats with you about your interests. This shows he gets to know his clients and remembers certain things about them.He has even come in early to color my hair because of a schedule conflict that I had.My hair looks amazing and I am complimented often by others.The place is very clean and they provide drinks and snacks (try the rice krispie treats. They hide them sometimes).I love the dim lighting and they have washing chairs that don't hurt your neck!!!!I've never had to wait long and their efficiency is impressive.Thomas is fantastic as well but he doesn't have a British accent ?.Andrew is also amazing.Men can actually take care of women's hair... Weird
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August 2023 by Corinne Nicole McLaughlin
I just recently started going to this salon, and I will never go anywhere else. Everyone is so sweet, personable, and professional. The salon is newly remodeled, and has such a clean, modern, classy, and beautiful vibe. Renee, cut my hair at my first appointment and she was absolutely incredible and genuinely sweet. She did an incredible job cutting and styling my hair. I felt SO beautiful when I left. I recently went back for another appointment and scheduled a partial highlights with Alaina, and I honestly am stunned. My hair is absolutely beautiful and EXACTLY what I was looking for... Both ladies took the time to really give me a spa/salon treatment. Taking all the time to consult, wash, cut, dry, style, and make sure you are 100% in love with your hair. Upscale feel salon, with the best prices, and the most compassionate, talented staff all in one. Everything you could ever want.Thank you, for giving me the boost of confidence I needed, and the care you took. I can't tell you how much I appreciate you all, and so thankful I found you!
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May 2023 by Michelle Bacchetta
Jenna is the best !!! We are always very happy when we leave !
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April 2023 by E. S.
Very good Salon! Excellent professionals, all the clients look great when the job is completed.
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January 2023 by Jim C
Amazing staff. Treat me like family but I've been going to Austen for a few years. He knew me when I had more hair but he always makes me feel and look the best I can be. My wife is thrilled as well. He's"the" Color specialist and the cut is wonderful. Looks very cute to me.
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October 2022 by Amy Pasquale
First time here and could not have been more happy with the results! Renee is a wonderful person and a credit to her profession. I got my eyebrows done as well and I will be back!!
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October 2022 by Melinda Blaisdell Goodman
Excellent stylist, great time
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October 2022 by Valerie Aarne Grossman
I receive a hair cut every 5 weeks from Austen ... his professionalism is beyond what one would even dream of experiencing. He listens, he teaches, he ponders, he's polite, and his abilities are unmatched! You WON'T be disappointed!
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January 2022 by Pam Buccini Rodriguez
Austen is brilliant. I highly recommend Thomas Austen Salon.
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January 2022 by Pamela R.
Thank goodness I found Austen. I had clown hair due to all the things that have happened in the past couple of years. I did some research and made an appointment with Austen. Not only is he a brilliant stylist he also has a beautiful soul. His outlook on life helped me make a tough decision which gives me comfort. I highly recommend Thomas Austen Salon.
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December 2021 by SSG Whiskey
Absolutely incredible service, cut, and the most pleasant stylist I've found in years.
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August 2021 by Carol Cooney
Austen is a master of the shears, my short hair is sassy just how I like it and one of THE best cuts I ever had, and ive been to some great salons over the years. He and the staff are also exceptionally genuine human beings. A pleasure. I am booked for highlights soon and doubt I will go anywhere else for my haircare needs. Could not recommend more highly.Service: Haircut
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August 2021 by John & Cathy
I received a wonderful facial and paraffin hand treatment today with Marianne at Thomas Austen Salon in Perinton. Marianne did an amazing job and made me feel very comfortable and relaxed. Her passion for skin treatment and teaching people how to best care for their skin is very evident. I would highly recommend Marianne.
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July 2021 by Terri Shaver Dailey
Have gone to Thomas Austen Salon for many years and have always been happy with my haircuts & color touchups. Andrew is awesome!!
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July 2021 by Barbara Blue
Clean relaxing salon. I love my stylist great advice and service. Always enlightening service