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September 2023 by Matthew Allison
In the fall of 2019 I bought a used 2010 Camry from a car dealer in Queens with only a 30 day warranty. I took it to Bryan's auto. He told me it was in good shape but joked always to get a used car checked out before buying it. I mostly had minor repairs that were fixed the day of when dropped off in the morning.In October of 2022 my car broke down in the middle of Pennsylvania. The mechanic there told me the engine was shot and offered my $500 for it. I called Bryan and he strongly suggested I get it towed back. I did, and although it was a major repair it was not as bad as the guy in Pennsylvania told me.I'm writing this to thank Bryan's Auto for their time. The car is now with my sister in Illinois, and their mechanic told them it was in great shape.
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July 2023 by John Sica
Brian's Auto staff are professional, knowledgeable and courteous. They were able to correctly identify my problem and correct it the first time.
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May 2023 by Begam Pandit
Very great business and super welcoming staff with a variety of services. They were super helpful and repaired my Tesla very quickly. Fast, fair and affordable. If you are looking for good honest mechanic and Bryan's Auto is one of them! 10/10 would recommend
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March 2023 by Alex S.
Our car needed significant repairs after an accident and where to do it was a major question. Bryan's made everything simple, with a rental car for us to use and handling all of the insurance stuff. Their work was fantastic, with the car coming back spotless. Very grateful for Leslie, who helped us every step along the way.
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March 2023 by Kacie Stone
Bryan’s Auto is always reliable and reasonably priced. Technicians are honest and knowledgeable. Customer service goes beyond what is expected. I won’t take my car anywhere else!Services: Body & Trim
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March 2023 by Miles Carter (MelicofNY)
Bryan's Auto deserves more than the stars google allows. The exhaust on my Rambo, a 2007 Kia, needed immediate repair after it started sounding like a lawn mower. I contacted Bryan's Auto after a google search and got a reply soon thereafter to bring it in. I limped Rambo to Bryan's and was immediately met with caring staff. I mean EXTREMELY caring. I pulled in to the drive way and was met by a mechanic who asked me about Rambo and listened to how Rambo cried. "We got you," he told me.After I parked Rambo I went to the clerk's station and was again met with EXTREMELY friendly staff. They listened to what was wrong with the car and respected my request to only fix my exhaust issues. But here is where things get better ... After I left Rambo in Bryan's care I recieved a call from the mechanic working on Rambo who told me the car would be fixed in a few hours and that it would cost me 5/8ths less than it would've cost me had I went to the guys who start with "P."Car done I got the call to come pick it up, paid the EXTREMELY LOW price (I'm serious about this) and walked to Rambo. I got it, turned the ignition, and viola .... Rambo purred for me in that adoring way new cars do for their new owners.Needless to say I will be going back to Bryan Auto's for the rest of Rambo's needs. See you soon Bryan's Auto.Service: Exhaust
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February 2023 by Joe Doveran
SCAMMERS!!!! Last year they messed my Jeep up and I was so mad I didn't want to go back. Bryan offered to resolve the issue but when I took it back I didn't trust them anymore. Today I decided to see if Bryan would honor his word and once again all they saw was dollar signs. The guy took a pen light bent down and told me I need new tires and my front end was messed up. How do you come to that conclusion without putting it on the lift? I was done, so Bryans word is no good and they are nothing but money hungry. They make up things wrong just to charge you. I just got new tires so wow on that!!! I guess they couldn't come up with much just by looking at it. SMH I took my Jeep to a real mechanic and no new tires or front end was needed. Stay away from them if you want to keep your life savings!!!
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January 2023 by Majel Connery
Bryan and his staff took amazing care of me when my catalytic converter was stolen, and I desperately needed my car back up and running again. Bryan identified the problem immediately, and ordered the parts we needed on a Friday afternoon right before a major holiday. Given the weekend/the holiday, and the slowness of communications from my insurer, I had low expectations for a fast turnaround, but my car was ready the following Wednesday. Bryan's staff checked in with news updates every day, and I was amazed at their speed, and their kindness. Thank you, Bryan!Service: General repairs & maintenance
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January 2023 by Lauri Esposito
Have used Bryan’s a few times now. Staff is always super helpful and courteous. Bryan is hands on and makes everything go very smoothly, even when busy. They will continue to be my first choice.
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January 2023 by David Bledsoe
Bryan’s Auto is the best! Probably the only honest mechanic in Rockaway, fair prices and is such a good guy.
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November 2022 by Alex Ljuljdjurovic
Great family of people down to earth willing to work with you to get you what close to what you're looking for without breaking your bottom line. Very knowledgeable, my overall experience was great looking forward to working with them in the future
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November 2022 by Nathaniel Ness
Amazing place overall, Bryan and his staff are super friendly and accommodating. They sold me this beautiful 94 Chevy and did more work on the truck than we actually agreed on. They care about making you happy and comfortable. I recommend them to anyone looking to purchase a second hand car, repairs and body&paint. I shared some photos of the before and after. Thank you Bryan, Eileen, Edgar, Leslie and the whole team there. A+Services: Electrical repair
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October 2022 by Nathaniel Levy
Amazing place overall, Bryan and his staff are super friendly and accommodating. They sold me this beautiful 94 Chevy and did more work on the truck than we actually agreed on. They care about making you happy and comfortable. I recommend them to anyone looking to purchase a second hand car, repairs and body&paint. I shared some photos of the before and after. Thank you Bryan, Eileen, Edgar, Leslie and the whole team there. A+Services: Auto detailing
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September 2022 by Sharay Williams
Earlier this year I got T-boned by another car. Visually, my car looked really bad - pieces were scattered on the ground and some scratches. Who knows what internal damages occurred. Thank God everyone was okay. However, it was frustrating dealing with all of this and my insurance company. I also didn't feel safe driving my car with the way it looked and moved, so I looked up Auto Repair Shops and saw great reviews for Bryan's Auto in Queens.I live in brooklyn, but will travel for great reviews and service and this place did not disappoint. I got there and was met with Bryan who was able to see my worries and newness to this (on my face) as I drove into the lot. I told him what happened and he told me not to worry and that everything would be fine.Bryan walked me through the entire process of having a car rental as well as getting my car taken care of with my insurance company. Throughout the whole ordeal he or someone from the company would call me, or text me. If I reached out first, they always knew what was going on, too.When it was time to get my car, it looked as good as new. His team worked really hard on it and it showed. I hope I never have to see him again, but if something like this comes up again, I know exactly where to go.
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September 2022 by BarbAra R.
Black Diamond Shines! Bryan is great to deal with, especially in difficult times. He did a magnificent repair job. My Nissan Rogue had dents and scratches. It was looking old, dull and damaged. Brought my "Black angus" to Bryan's Auto Shop. He repaired the dents, large and small. Surprised me with waxing/detailing it too. Looks brand new and shines more than when I bought it. We call the car the Black Diamond now. Definitely bring your car problems to Bryan, he helped me figure everything out; insurance, car rental, and the repair decisions.
