-
December 2023 by Maura
They're okay. Everything useful is locked up, employees are nice enough. I just don't understand why they bother posting their store hours when I go at 10:20 and they are closed when it says they close at 11. Are you kidding me? And once they are out of stock of items it takes a decade to restock. They haven't had Essie nail polish in like three months.
-
November 2023 by Elizabeth Nies
MOST, and I mean 90%, of the staff working at this location are incredibly rude. As someone who has been in the store multiple times in the past few months, it is very easy to see how unpleasant the workers are. My friend and I went to the store to grab a prescription for her diabetes (obviously very important medication) and they were laughing at us saying she had to be 21 to buy the medication (she showed her drivers license and we are 22/23). It always seems like they look down on the customers and they do not want to be bothered with questions or help people in any way. I’ve heard too many stories and experienced too many situations in person for this to go unnoticed.
-
November 2023 by Amy Duggan
Why are the staff so rude? Is it a job requirement? During the interview process do they make sure their staff are incapable of human decency?Today a woman with a “shift lead” badge could barely be bothered to even acknowledge my existence. Would not help me at all with my simple request that it stated on website you can handle. Not the first time feeling like I’m putting the staff out for asking them to do their job but today the rudeness was laughable.
-
October 2023 by Laura Lutz
Knowledgeable & friendly. Professional atmosphere.
-
August 2023 by Confessions of a Food Freak
No public bathroom even tho I’m a customer this place is disgusting and the manager is rude. Never coming back here again
-
August 2023 by OH CAM
Disorganized and rude, untrained, unprofessional staff from the front desk associate to the so-called manager which roams the store aimlessly. Avoid spending your time waiting on line and getting subzero attention.
-
June 2023 by Dani K
Simply terrible. They don't care. It shows.
-
January 2023 by N. Williams
I love this pharmacy! They care about patients. Unfortunately, I just has a terrible experience with Karen in the pharmacy and I will report her to headquarters. She is at work but appears not to want to be bothered. Not a good combination. She literally put me on hold twice and hung up. Totally unprofessional!
-
December 2022 by Jithin Job
Customer service is so terrible that the employees are literally watching videos on their phones while customer is on line. Also if you go here at 10:45pm the doors are closed ( google shows close at 11:00pm)
-
December 2022 by Deedi
Worst customer services at cashier. The comment is insulting from the cashier.
-
October 2022 by Aniello Delacroche
I absolutely love the customer service here. Lizelle G is an amazing and gentle soul when ever she is in that store it is always the best service. If anyone deserves an employee of the month award. No question it is her❤️♥️♥️thank for making my shopping experience at Duane Reade great .
-
September 2022 by Bruno Lisa
I absolutely love the customer service here. Lizelle G is an amazing and gentle soul when ever she is in that store it is always the best service. If anyone deserves an employee of the month award. No question it is her❤️♥️♥️thank for making my shopping experience at Duane Reade great .
-
July 2022 by Natasha Williams
I love this pharmacy! They care about patients. Unfortunately, I just has a terrible experience with Karen in the pharmacy and I will report her to headquarters. She is at work but appears not to want to be bothered. Not a good combination. She literally put me on hold twice and hung up. Totally unprofessional!
-
November 2021 by Joey Kim
They are amazing. The Best of the Best. Anna and Maria are the best pharmacists in the world. So sweet, detail-oriented and incredibly thorough.I always go to them for everything.
-
October 2021 by Fred Rodriguez
Good customer service and always well stocked.