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August 2023 by Alyssa N.
My husband and I got our wedding rings here (Kay helped us and we had a great experience) and when it came time for my daughter's christening, I went with my brother and within 5 minutes of being there he picked out the most beautiful cross for my daughter! They were so helped up and I was also able to get my rings cleaned free of charge every time.
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August 2023 by Meghan Valet
Brought an engagement ring in to have a stone replaced, the jeweler happen to be there and suggested I " raise the stone" maybe I was wrong for assuming they would be raising my basket head higher, however they changed the entire head to a pin head, I requested it fixed and they said ok and it came back the same just a little shaved down, I requested the basket put back on and they did put the basket head back on however the ring now sits crooked, so significantly that I can't wear the item. I took the item home and didn't even mention it to the jeweler out of fear of further disaster. It sits in my safe until I can have it fixed by a real jeweler. I continue to pay for the botch job monthly as they do allow pay off options but it's a huge waste of money. I wouldn't expect craftsmanship from this place. Maybe just buy premade pieces or get your watch batteries changed.
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June 2023 by Eddie Cox
Very knowledgeable about their Jewelry. Helpful, kind and professional. Don’t mind the drive up from the Bronx NY !!!
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March 2023 by Michael Mcquoid
The only word that comes to mind is amazing. The staff does not rush or push anything on you, they work with you in getting what you want. Bought a tennis bracelet which my girlfriend loves and I also bought an engagement ring, Kay guided me took her time in helping me get the right diamond and setting. All around fantastic experience. Proud to say my girlfriend is now my fiancè with a ring she absolutely loves. Can not thak them enough
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February 2023 by Sabsatian G.
This place is the biggest rip off my wife bought me a bracelet that they over charged her $2000 for. I went today to go an exchange and or return it they offered to give me me $1500 dollars for the same thing they charged her $4500 for. They also claimed to sell her 20 more grams of gold then that the "gold guy" told me it weighed. I feel bad for anyone shopping here that actually thinks there getting a good deal here. Never mind the woman I watched paying $3000 more for a watch. Do your do diligence shop around before going to piss away your money to a bunch of crooks.Just an update. I knew something was fishy when a man named John told me how much my bracelet weighed. He continued to short me 20 grams of gold ! !!!!! The actual weight is 58 grams he proceeded to tell me it was only 37! You should go get your scale checked but this isn't the first time they told me less then what my gold weighed!! I have checked 3 more places that all told me the correct weight of my gold ! Not 20 grams less! So according to the price they gave me, they are trying to rob me of another 800 dollars due to the difference in the price! Do your due diligence save yourself a headache and a ton of money!!!!!!!! is that good? Also considering that it is in their book and on the receipt that they had sold me what is alleged weight of the bracelet not the way that this guy John is telling me, so how stupid can you be?
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February 2023 by Muchos T.
Myself and my family have been customers of kay/artistic jewelers for approximately a decade now. I can't even put a number on the amount of pieces that have bought from this store. Two years ago my husband and I were looking a Diamond for an engagement ring. We were told we would get a call when the diamond came in, which we never did. We would go back to the store several times and each time they would forget who we were, what we were looking for etc. We were presented with a diamond which we then took to another jeweler who ran the serial number. Only then did we truly see all the imperfections in this diamond. Now I question anyone who buys a diamond from this store. Including my own family members, who knows what they got.I also got ripped off for a gold bracelet I bought for my husband. After purchasing the bracelet I was informed by several other jewelers that i paid almost $2,000 more then what i should have paid anywhere else. Even if you go in today and find out how much they charge per gram on gold is ridiculous.
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January 2023 by Bobby Iorizzo
Its rare that you walk into a store and have such a pleasant experience you HAVE to get on the internet and leave a review as soon as you get home. But that was the experience I had today with Kay and Deb.Though I was there for repair, and not a purchase, I will absolutely be back for a large purchase as soon as I have one to make. Their customer service and general demeanor from start to finish was unmatched.Kay is 'Old School' so their web presence might deter you - but that would be a mistake. You can tell she's got years and years and years in the Biz and her staff (Deb) are equally as knowledgeable and kid.I will be sending everyone I know here moving forward, whether its for a consultation, general advice, or big purchase - this will be my go-to jeweler moving forward..You know that feeling you get when you're walking into a Jeweler and you think they're about to take you for all you got? Well, this store is THE OPPOSITE. You can tell all they want is the happiness of their customers and repeat business.10 stars, all thumbs up. Couldn't have had a more pleasant first experience.
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December 2022 by Ralph G.
sorry. I don't support terrorists who still have a trump pence sign up. Taking my business elsewhere.
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October 2022 by anthony Febo
Kay Is The best. She will work with you ,if you want a payment plan. Her staff are amazing as well. I highly recommend this store for all your jewelry needs. Been coming here for 25 years.
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August 2022 by M S.
I wouldn't be posting if i didn't try to rectify or speak to the establishment prior..... Our family has been using Artistic Jewelers for 40+ years. They designed my engagement ring 16 years ago and then made my wedding band to fit with it. Anything my family has bought or had made was from here. I brought a broken bracelet to be fixed and was met with a very nice lady who told me they would give me an estimate to fix all the worn spots and then call me if I wanted it fixed. They called with the price and I agreed. I picked it up and it broke again the next day. I called back and spoke to a nice man who said absolutely bring it back and we will fix it again. Then I got the call that it was done, again. On the phone I expressed that i was unhappy because in the first conversation they were supposed to give me an estimate to fix all the worn spots on the bracelet. -(22 years very sentimental, i won't take it off) so when It broke again and they called she said you can have it fixed for $160. well that was the estimate i was looking for the first time i went in! i would have paid it the first time but they said $40 which i agreed to. i didn't expect it to break the next day, i thought they were fixing everything like the estimate said. i even pointed it out on the envelope where they wrote the estimate on when i was there speaking to them- and the nasty woman said "just come get the bracelet". when i picked up I was explaining why i was unhappy, the woman wouldn't let me speak and continued to be nasty to me. when i got in the car and put it on, they did a terrible job fixing it and I have more bent rings than when i went in! They just lost a long time family who will never return!
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June 2022 by Fran Rosen
Artistic is just the best! It was been a few years due to the Pandemic since we have been there but many of my beautiful pieces of jewelry came from their store. My husband buys a watch or two every time we go. Max and his team are simply the best. I would trust them explicitly. You can leave valuable pieces there and they will mail them back to your home in the states. I highly recommend their store. By the way, don’t bother trying to price a piece elsewhere. They are truly honest and fair with their pricing…
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April 2022 by Ellen Cloutier
Ravenna is great. She helped me pick out a couple of bracelets to match the ones I have. Very knowledgeable. Will be seeing her in November. Thanks for all your help.
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April 2022 by Rj S.
Great experience! From the stone selection to the designing of the engagement ring and wedding bands. Everyone I send that way always thanks me but I really have to thank Kay and her staff.
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July 2021 by Ma D
Kay designed a Beautiful, Stunning, Classy, Diamond ring with Sapphires for me. This was a one of a kind ring. Love my ring and get so many compliments. I am so happy I trusted Kay with the design of my ring. Kay is a woman of Class, honest and knows the Jewelry business. When ever we go into her Jewelry store, Kay & Lou always make you feel as if you are family and hen you are in Kay’s store. Highly recommend this Jewelry Store.
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May 2021 by Norma Cardone
Went in there today to have some earrings fixed. The staff was friendly and a pleasure to talk to. They fixed 6 earrings for free and had them ready within a few hours. They gained a new customer.
