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July 2025 by Pericles Marinos
Cloud nine is top notch in every category as far as the Rental process explanations contracts, Delivery, the professionalism of the staff and the exceptional variety of exotic vehicles they offer. We had a fantastic time at our wedding and some amazing shots with the Cephus blue Lamborghini Huracan! Cannot wait to rent from them again highly recommended in all aspects!
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May 2025 by Darshan Shah
Eric is great.
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August 2024 by Peter Burd
Great customer service. We loved the 1966 Cadillac Convertible, Very clean and Nostalgic. Looking forward to Renting The Bentley GTC Next.
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July 2024 by Andy Mohabir
The Staff at booking were amazing and personable and courteous! It was made clear that the coverage had to be increased to cover the rental and negotiated the best price! Five days before I checked in to inform them of the insurance I would be using as At booking they were informed that I had two different companies for my cars ! I was informed that the one I used at booking was ok and as I knew it was not the policy that was bumped up had concerns! I emailed copy of the policy and cards to representative at office who confirmed receipt! The day before the event when I was traveling to the church for rehearsal I decided to check in and was told the coverage was not increased when they checked ! From here on in it was a bit shaky as I was speaking to various representatives of the company some who it seemed did not understand the process from my end and even the date of my event was the next day ! I called my insurance who confirmed coverage increase and said they have to ask insurance representative to look at change of coverage as there was an order to reinstate it to its previous coverage a few days later! I asked for a pdf of coverage and emailed to company ! They called and still even after looking at documents said so was not covered ! Response was that they were going to contact owner of cloud 9 for a response ! I called my insurance while at church and representative was kind enough to call cloud 9 spoke to another of their representative on a 3 way endorsing the coverage ! We were told that they cannot take a call as it could be fictitious which I understand and they have to initiate call to insurance! I had insurance write a note on policy to state coverage so it can be seen by any random representative answering any inquiry! After an hour of waiting for a return call I reached out again to cloud 9 prepared to drive out in the morning to sift this out as My event was at 130! The person stated if I was covered then all is well with my delivery to the hotel ! I then received a text 15 minutes later as we were about to commence our rehearsal dinner ! The delivery of the rental be the representative was thorough and courteous even connected my phone to the Wifi of car ! Our rental was amazing and clean we did not drive more that 25 miles between our source to church then to event reception! The return process next day was Smooth with owner meeting me apologizing for mix up. ! They test drove the car and supplied a receipt along with a cap to commemorate the company ! Experience of staff rental in person was amazing however there needs some stability in ensuring the company assets are covered with insurance so customers are not sweating bullets before their event ! An amazing team at Cloud 9 owner is very personable and his employees love the company and are all passionate about their job ! Thank you go Cloud 9 reach for the stars ! Andy
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July 2024 by Suri Friedman
This place is truly amazing!! I was so nervous renting an exotic car, knowing these stories of people losing their large deposits etc. but everything went super smoothly. The car was awesome, and they credited back my deposit as soon as I brought it back. The employees were knowledgeable, helpful, and so nice. I even got a parking ticket which I was nervous about but they told me it was totally fine. Will definitely be using them again!
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July 2024 by Rafi Benoliel
It was very easy to pick up the car the cars was very clean they have tons of exotic cars to choose from the staff is very friendly they have very reasonable prices I definitely recommend this place
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July 2024 by David Duryea
Staff from start to finish were friendly and accommodating. Rented the Maybach for Prom night. Beautiful car in perfect condition made for a great night.
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July 2024 by Shital Dani
Thank you.The staff is extremely helpful and cordial.Had to juggle with insurance too but they made it easier for us.They explained everything in detail
and to perfection.You cannot go wrong renting with them.Had the best time driving the corvette.Definitely 5 stars to the entire team .
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July 2024 by Licha Leonce
Rented the S560 for my sons prom from Clound 9 Exotics and such a great experience from start to finish. Renting car and brining it back was simple. All of the staff were pleasant and friendly from start to finish as well. Any questions I needed answered they were able to assist at all times. The car was perfect for my son and his date. Thank you Cloud 9 Exotics for making my sons prom night special. We will definitely be back!!!!
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June 2024 by Salvador Orellana
big thank you for making my wife’s birthday just that extra special. really care for customers and experience could wish for more pick up drop off was smooth 10/10 service
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June 2024 by Jay H
I needed a car for my Daughters prom in NYC and the staff at Cloud 9 was amazing. I had to juggle insurance and payment issues but the staff helped me every step of the way. I was able to rent the Bentley in time and Cloud 9 let me park my car on site while I drove it. I returned the car and the staff was pleasant and even walked me back to my car .
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June 2024 by Elvin Calderin
Flawless transaction excellent car. Great service
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March 2024 by Jay Garber
Renting a Ferrari Spider 488 has been on my bucket list for some time. Considering a 488 purchase so I wanted to rent the experience 1st.
Marc and Pete were terrific to work with at the Naples, Florida location. from the initial phone call to return of the car! With such a seamless rental I am now leaning towards renting when at our Southwest Florida home rather than all that goes into a purchase, storage and maintenance.
Thanks Cloud9 Exotics!
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February 2024 by Tina
This place is awesome super easy process! Vehicles are in excellent condition, and I will definitely recommend this place to friends & family as well as continue using their services for my occasions.
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January 2024 by Donald Strasser
What an amazing experience! Loved every second of it. Excellent service.
