Fusion Auto Finance, located in Farmingdale, NY, specializes in auto leasing programs through credit unions, ensuring high customer satisfaction. With a focus on competitive and financially sound offerings, Fusion collaborates with GrooveCar to provide the CU Xpress Lease, recognized as the top auto leasing program for credit unions. Customers benefit from lower monthly payments, GAP waiver coverage, flexible lease terms, and a fair wear-and-tear policy. Reviews highlight the outstanding customer service at Fusion, particularly from team members in the End of Lease Department. Many customers appreciate the assistance provided during lease returns and extensions, noting that processes are smooth and efficient. For example, one customer praised the helpfulness of a Lease Maturity Advisor and received valuable guidance during their lease hand-in, which saved them from a costly mistake. The inspection process was also commended for being quick and straightforward, with polite staff ensuring a pleasant experience. Customers express satisfaction with their interactions, emphasizing the courteous and knowledgeable support from staff members. Overall, Fusion Auto Finance is recognized for its excellent service and commitment to making the leasing process easy and transparent for its clients.
I returned my truck today off a lease. I was nervous given the many negative reviews that I read before online. The process was fast and easy and I had no problems at all!
November 2024
Our Lease Maturities Advisor Karissa Leasure has been exceptionally helpful providing us information in making choices for our 2024 auto lease.
November 2024
Jasmine and Pablo made everything easy. Very patient, friendly, helpful. Excellent service.
