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November 2024 by Kristin Napolitano
I returned my truck today off a lease. I was nervous given the many negative reviews that I read before online. The process was fast and easy and I had no problems at all!
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November 2024 by RJDeFeis
Our Lease Maturities Advisor Karissa Leasure has been exceptionally helpful providing us information in making choices for our 2024 auto lease.
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November 2024 by Andres
Jasmine and Pablo made everything easy. Very patient, friendly, helpful. Excellent service.
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November 2024 by Sean Norton
The Lease Maturity office Oscar A. was extremely helpful in my lease hand-in. To make a long story short, the dealer made a mistake that would have costed me an extra $2k, and Oscar was a major help in making my transaction as painless as possible.
Thank you Oscar!
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November 2024 by vincessecret
Karissa is the most responsive person I’ve spoken to or interacted with in a very long time.
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October 2024 by Joseph Lo Re
Excellent experience. I had to pay for the damages I had. I'm glad the numbers weren't over inflated. I had coffee while the inspector was inspecting the fusion lounge.
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October 2024 by marc imbasciani
My experience at fusion was excellent!!
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October 2024 by Frank Fiumara
Staff was helpful.
Had no problems returning my leased viechle .
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October 2024 by Gregory Noone
Great experience with returning my leased vehicle. Only took 10 minutes and everyone was very polite and professional.
I’d definitely lease another vehicle through Fusion.
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October 2024 by Jayne Loporto
DATE: October 2023...My experience with Fusion Auto Finance was very favorable. Extending my lease was simple and my payments remained the same (that was a PLUS) ! Everyone in the "End of Lease Dept." had my information available to them and like magic everything just continued as is. My story continue with Valerie Cantu in the "Title Dept". I considered changing my title and Valerie shared with me her expertise in this matter. She was always able to be reached by phone (which is seldom available in some companies). Her experience in her field is great and she gave me the education I needed to make an informed decision. I praise Fusion Finance for their great Customer Service.
DATE: October 2024....After extending my lease, it was now time to return it to Fusion. My initial interaction was with Dawn Varela who was great in starting me in the right direction. I was initially concerned about the wear and tear over the 5 years that we leased this Jeep. The End of Lease Department did an inspection and gave me a detailed report. To my surprise, they also gave me the opportunity to return original tires and rims that were no longer on this vehicle. I then did that and this reduced my payment which made me happy. Lastly, my dealings with Michelle and Ebony was always positive. They were courteous and helpful every time I called. I did require "lots-of-attention" since this process was new to me. Kudos to them for the job they do helping customers like me. Thank you Fusion.
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October 2024 by javier hernandez
overall i had a very pleasant experience with Fusion Auto Finance, customer service was great, and the Lease return was a simple process.
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October 2024 by Cathy Murphy
Very professional, quick and efficient service.
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October 2024 by Leslie Forest
Karissa Leisure is very unprofessional and does not present herself as a member of a respectable company. She is aggressive and unkind.
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September 2024 by Tony Tigran Gevorkyan
Very professional, honest and upfront, no hidden agenda or fees. My dealings were primarily with Dawn Varela my case manager at my lease end. She helped process everything in a timely manner, easy, and quick, with minimum involvement from me. Thank you very much for your great service.
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September 2024 by Richard A. Bellini
Very easy and comfortable transition
The staff was so nice and accommodating
