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“Bismarck Diaz is very calm, detailed and knowledgeable. Does the job effortless. Confident in what he does . Will come back to him again. He is a valuable asset to your Business . Thank you”
“Alex was incredibly helpful, professional, and patient throughout the entire process. He took the time to explain all the available options and helped me find the best plan for my needs without any pressure. His knowledge and excellent customer service made the experience smooth and enjoyable. If you’re visiting Verizon, I highly recommend asking for Alex. Thank you for the outstanding service!”
“Wow…. Just wow. I couldn’t be more satisfied with my visit. Thank you Jessica!!! If you have any questions, comments, or concerns, she’s your girl. Reading these reviews I see why the people love her!”
“Excellent service from start to finish. The team was friendly, professional, thanks to Ludzi she is the best. I left with a great deal and total confidence in my purchase. Definitely my go-to spot from now on!”
“Leroy demonstrated exceptional professionalism. He took the time to thoroughly explain the situation and exceeded expectations in his assistance. We appreciate Leroy's dedication and kindness.”
“Andrew and Gianna were Awsome! The second you walk in, Gianna gets you, asks what you need to discuss and take care of, and keeps you informed of how long it may take. Some times it can get crowded, however, they are fully staffed! You can walk around arrest sir in benches while waiting. Andrew helped us solve every problem with charm, humor, and expert knowledge! Gianna also did the same as she walked over to assist at times. We were there a while, but time went fast, as a frustrating issue was solved relatively quick, with personable charm. They actually workers to save you a much money as possible. I highly recommend this store and ALL the employees (especially Andrew and Gianna), as I saw similar happenings throughout the store. Thank you Andrew and Gianna!!!!!!!”
“John did a fabulous job. The representative that I first spoke to on the phone was horrible. I decided to the Syosset Optimum store. John had the ability to figure it out. He worked on my phone and fixed my issue!!”
“I’m one of those people who believe all the difference can be in the help people provide. At this T-Mobile store, everyone in the building was incredible. I was directly interacting with Victor R and I could not be more satisfied with his attention. His ability to explain what was going on and his desire to get my problem resolved were impressive. I can’t express how valuable this gentleman was and how incredible everyone in the store made all of the customers feel.”
“Had an amazing experience today at this store because of Jose!!
Yesterday, I upgraded my daughter's phone and had to pick it up at the Apple store, only to find out that the associate in a different store put the iPhone on my phone number instead of my daughter's.
Needless to say, we had to go to T-mobile to have the numbers switched to the correct phones. We happened upon this location and were lucky to get Jose to help us! Not only was he knowledgeable, he was patient, personable and extremely kind!
This store is out of the way for me, but in the future, I will definitely go back there for any issues I may have.
Thank you Jose!!”
“Just went to Deer Park T mobile branch for putting screen protector on my phone.It is in an out trip because of the guy name Monty who works there, he is pro in his work,so professional.Thank you so much Monty.”
“Natasha, the store manager, is absolutely incredible. She spent hours with us fixing a minor issue. She even stayed after her hours to make sure our phone worked and we were completely taken care of. I highly recommend this store!”
“Jaren helped me today and it was the best experience ever. He knew exactly what he was talking about and it was nice working with him! Thanks, Verizon, for hiring great team members!”
“I recently visited the Verizon store with my mom, and we had the pleasure of working with Mohammed. From the moment we walked in, he was incredibly welcoming, patient, and knowledgeable. He took the time to explain all of our options clearly and made sure we understood every step of the process.
Thanks to his expertise and dedication, we were able to get two phones and two watches at an amazing deal that truly met our needs. He never made us feel rushed and went above and beyond to make sure we were comfortable with our decisions.
Customer service like Mohammed’s is rare to find these days. He was professional, kind, and genuinely cared about helping us get the best value. We left the store feeling confident, happy, and very appreciative of his support.
If you visit this location, I highly recommend asking for Mohammed — you’ll be in great hands!”
“I’ve worked with Videson on two projects at my home and they’ve done a great job on both. First they installed several TVs on my walls and added soundbars. The following year they installed an outdoor tv, including the weatherproof cabinet. He even came back to help solve a leak (that wasn’t his fault) free of charge!
I highly recommend Videson.”
“I had been dealing with an issue with Verizon for the last 3 days, and every time I called customer service, I spent almost 2 hours a day trying to get it resolved with no real solution.
Then I came here and met Ms. Taylor. Honestly, she was amazing. She listened to the problem, understood exactly what needed to be done, and fixed it in literally a minute.
After wasting so much time on the phone for 3 days, I couldn’t believe how quickly she solved it. She was professional, patient, knowledgeable, and actually cared about helping me.
Verizon needs more people like Ms. Taylor. She turned a very frustrating experience into a great one. Thank you, Ms. Taylor, for making my problem go away so quickly. You are truly an excellent customer service representative!”
“Great experience. I had the pleasure of being helped by Taletha. She was professional, extremely knowledgeable, and truthful throughout the visit. I will continue to give optimum my business, as well as recommend to family and friends.”
“I have been billed for HBO max since April, although I dont have TV Service from Optimum. I have been unable to remove the charge from my bill, even though I have spoken with reprsentatives from Optimum. I keep deducting the $13.78 from my bill each month. If this is not cleared up soon, I guess i'll have to cancel my Optimum service altogether.Jack Horowitz”
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“Yash I was terrific!! He was so patient with me trying to retrieve something I had lost. He took a lot of time explained everything to me, and I will be back very shortly to get myself a new phone and I will only come here.”