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March 2024 by Jeannine Simpson
Staff very helpful and professional. Place was very clean.
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March 2024 by polo lolo
The people at the front desk are very kind and respectful, the storage space was easy to find and I definitely recommend coming back
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March 2024 by Nancy Platia
Was helping out a friend met both Brendan and Dominique. Both were very friendly and customer service was over the top! Building is super clean! Will definitely recommend this location to friends and family. Thanks again to the staff at Farmingdale.
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March 2024 by Alejandro Gonzalez
Excellent experience, incredibly nice and clean facility with extra security measures in place. Beats out their competitors by a mile.
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March 2024 by John Mazz
Accommodated my every need to consolidate 2 units into one larger one. Advised me on financially what saved me the most money and was able to start my move right away.
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January 2024 by Tyrina Thompson
We came to find a larger and more affordable space. Dominique, the store manager, was extremely helpful and kind in helping us secure a new space immediately. Thank you Dominique!
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December 2023 by Deborah Kelly
Very clean and well kept. Well lit and easy to access the units once you pass the security gate.The staff is extremely friendly and helpful. The price is on pat with everyone else.
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November 2023 by Patricia Schneider
Appreciated the time and professionalism that Brendan and the staff took in showing us the various units available and efficiently processing our rental agreement. Brendan was very helpful in addressing our questions and making sure our access code was properly working. Thank you to Brendan and staff for the good customer service.
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October 2023 by LINDA MC COSKEY
I was able to reserve my unit online and then I went to the facility in Farmingdale to sign the paperwork. Nancy was great! She's very personable and helpful. I highly recommend this facility for your storage needs.
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October 2023 by Michelle Catalano
I have 4 lockers at life storage and I am very happy besides the rent increases. When I walk into the facility I feel safe. I am always greeted by the manager Nancy Hastings and she is extremely friendly and helpful in every way possible. I appreciate all her help. She’s been one of the best managers I’ve spoken with over the last 4 years. Great customer service. The facility is also very clean and bright.
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October 2023 by Joseph Massaro
Nancy was such a huge help getting us set up and recommendations regarding units. She also always follows up promptly for deliveries on packages. She’s great !
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October 2023 by Alan S
Over the years there have been many store managers that have represented the company well. Since Nancy became manager a few months ago- she has put all others in a separate minor league. Nancy's professionalism, attention to detail and superb business acumen has been mind blowing. She resolves any issue expediently, follows up continually and approaches everyone she comes in contact with as if they've been friends/customers for years. The company is so fortunate to have her, as she exemplifies the face of the company through her professional yet friendly way. Look no further for any storage unit. Nancy has one for you!!
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October 2023 by Rob Carlson
Very satisfied Nancy took the time to show us the different size storage choices and really guided us with making the right decision. Brendan processed our lease efficiently and thoroughly explained all options for insurance coverage and even took the time to make sure our new access code worked. I would definitely recommend life storage for your storage needs. Do not use Public Storage horrible customer service and they just don’t have the staff to provide you an enjoyable storage process. Thank you Nancy and Brendan for making us feel like valued customers.
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October 2023 by Positive Patricia
I been here for years and seen lots of new faces in the office. Lots of changes with management as well. I must say I am happy to always see that the entrance is always clean. The hand sanitizer is a huge plus. The restrooms are always clean and I always feel safe coming here after 5pm. No suspicious looking cars or creepy people hanging around. What I appreciate the most is Nancy's customer service skills. She is always available to help you! She returns calls and leaves a voicemail for bill reminders. Thank you Nancy, I can't afford that late fee! :-)> Not happy about the rent increase but I understand it's business and the cost of living goes up. Other than that I am grateful for a clean storage place to keep my belongings safe with access at reasonable times. Thank you Nancy for keeping the place together! I will recommend this place to anyone.
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October 2023 by Angela Whitfield
I went in to find out how to get the new code to get in and a lovely man, I don’t remember his name helped me and was very kind. He also gave me some information and passed me on to Nancy Hastings who really went above and beyond to help me out and I really appreciate both their kindness shown and she was able to get back to me right away. I appreciate her efforts and help. Thanks again.